Hotel Besso

My stay at Hotel Besso was a wonderful experience. The employees were gracious, thoughtful, and hard workers. Shout out to Cristian simultaneously working the front desk, making sure breakfast was in order every morning, and answering any question that guests had (in 4 different languages) The hotel is quiet, clean, and in a convenient location in front of a bus stop and 5 minute walking distance from train station. There is also a good pizza restaurant around the corner. A full breakfast (muesli, cereal, cured meats, croissant, fruit) costs 10 CHF per person and is filling, delicious, and a valuable meal option considering the high cost of living Switzerland is known for. I highly recommend this hotel and would only stay here if I ever return to Lugano.

Overall gd.

The only thing I remember is the receptionist not letting me stay after my check out in the lobby, because my train was leaving 3 hours later, so I had to go to a different place. I found that strage. I guess overall the stay was ok. not bad nothing special.

Gut und günstig. Ideal am Bahnhof gelegen. Für einzelne Übernachtungen ok. Lage ist etwas zu lärmig. Frühstück war sehr gut. Freundliches Personal.

Für eine Nacht absolut OK. Matratzen sind extrem weich und hängen durch. Zimmer sind jedoch sauber und im Hotel arbeiten sehr nette Personen.

Very good costumer service

We paid double for the room because we were four people. The room was a bit bigger but they just squeeze 4 full sizes bed. The bathroom was nice, but just a tub with no curtains so if you don't want to water the entire bathroom you need to squat. It says there is parking but it is really limited and they said because we booked through expedia we had top pay for it. The location is great and close to downtown. Overall it is ok for one night

Very basic room in need of renovation. An extra charge was requested for air conditioning

Purtroppo non mi è piaciuto niente posso dire solo deludente troppo vecchia la struttura e i servizi minimi di sopravvivenza tipo sapone shampoo ecc quasi inesistenti ventilatore obsoleto vecchi tutto troppo scarso per essere a Lugano due stelle si ma così zero stelle totalmente mi dispiace ma è semplicemente la verita

Was noisy. No ice. Refusing to turn the AC on in breakfast area even it was very hot. Lomited choices for buffet breakfast. Only one electric plug in the room. Pillows are very low. Dirty bathrooms