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8.4 / 10 Guest Rating

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2055 Robertson Road, Ottawa, Ontario, Ottawa, ca

Holiday Inn Express & Suites Ottawa West - Nepean by IHG - main view

About the Property

Modern Rooms with Essential Amenities
Experience comfort and convenience at Holiday Inn Express Hotel and Suites Ottawa West- Nepean. Our air-conditioned rooms feature 32-inch flat-screen TVs, work desks, coffee makers, hairdryers, and ironing facilities. Stay connected with free WiFi and enjoy a good night's rest with our cozy beds and refrigerators.

Fitness and Relaxation Facilities
Maintain your workout routine in our well-equipped gym or take a refreshing dip in the indoor pool. Unwind after a long day of sightseeing or business meetings and feel rejuvenated for the next day's adventures.

Convenient Location and Nearby Attractions
Located just a short drive from Downtown Ottawa, our hotel offers easy access to popular attractions like Britannia Bay Beach and Cedar Hill Golf and Country Club. With the airport also in close proximity, your travel plans are made hassle-free. Book now for a memorable stay at Holiday Inn Express Hotel and Suites Ottawa West- Nepean.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests who would like to book a King Suite with the hot tub must contact the hotel staff with a special request. Please note that The property has been under renovation since January 1 until further notice. Please note that The pool is closed until March 2026.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

*Free Wi-Fi *37-inch flat-screen TV *Coffee maker

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Standard

Non-refundable
Breakfast Included
20% OFF$206.85

$165.48

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
Standard Room with Two Queen Beds - Photo 5
1/5

Standard Room with Two Queen Beds

*Free Wi-Fi *37-inch flat-screen TV *Coffee maker

32 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$248.43

$198.74

Includes taxes & fees
Queen Suite with Two Queen Beds and Sofa Bed - Photo 1
Queen Suite with Two Queen Beds and Sofa Bed - Photo 2
Queen Suite with Two Queen Beds and Sofa Bed - Photo 3
Queen Suite with Two Queen Beds and Sofa Bed - Photo 4
Queen Suite with Two Queen Beds and Sofa Bed - Photo 5
Queen Suite with Two Queen Beds and Sofa Bed - Photo 6
1/6

Queen Suite with Two Queen Beds and Sofa Bed

*Sofa bed *Free Wi-Fi *37-inch flat-screen TV *Microwave, refrigerator and coffee maker

41 sqm
Sleeps 6
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Suite Sofa Bed

Non-refundable
Breakfast Included
20% OFF$269.21

$215.37

Includes taxes & fees
King Suite with Spa Bath - Photo 1
King Suite with Spa Bath - Photo 2
King Suite with Spa Bath - Photo 3
1/3

King Suite with Spa Bath

*Sofa bed *Free Wi-Fi *37-inch flat-screen TV *Microwave, refrigerator and coffee maker

43 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Suite Sofa Bed

Non-refundable
Breakfast Included
20% OFF$238.02

$190.42

Includes taxes & fees
Queen Room with Two Queen Beds - Disability Access - Photo 1
Queen Room with Two Queen Beds - Disability Access - Photo 2
Queen Room with Two Queen Beds - Disability Access - Photo 3
Queen Room with Two Queen Beds - Disability Access - Photo 4
Queen Room with Two Queen Beds - Disability Access - Photo 5
1/5

Queen Room with Two Queen Beds - Disability Access

Free Wi-Fi and a flat-screen cable TV are offered in this air-conditioned, accessible suite. A work desk and a seating area are included.

41 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Standard Wheelchair Access

Non-refundable
Breakfast Included
20% OFF$248.43

$198.74

Includes taxes & fees
King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
King Suite - Photo 5
King Suite - Photo 6
1/6

King Suite

This suite features 2 TVs.

41 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Suite

Non-refundable
Breakfast Included
20% OFF$243.23

$194.58

Includes taxes & fees
King Suite - Disability Access - Photo 1
King Suite - Disability Access - Photo 2
King Suite - Disability Access - Photo 3
King Suite - Disability Access - Photo 4
1/4

King Suite - Disability Access

Free Wi-Fi and a flat-screen cable TV are offered in this air-conditioned, accessible suite. A work desk and a seating area are included.

40 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Suite Wheelchair Accessible

Non-refundable
Breakfast Included
20% OFF$206.85

$165.48

Includes taxes & fees
Specialty Room - Photo 1
Specialty Room - Photo 2
Specialty Room - Photo 3
Specialty Room - Photo 4
1/4

Specialty Room

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room's kitchenette, which features a refrigerator, is available for cooking and storing food. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 2 beds.

30 sqm
Sleeps 4
1 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Specialty Room

Non-refundable
Breakfast Included
20% OFF$248.43

$198.74

Includes taxes & fees
King Suite with Sofa Bed - Photo 1
King Suite with Sofa Bed - Photo 2
King Suite with Sofa Bed - Photo 3
King Suite with Sofa Bed - Photo 4
King Suite with Sofa Bed - Photo 5
1/5

King Suite with Sofa Bed

Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 2 beds.

36 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Suite with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$254.55

$203.64

Includes taxes & fees
Standard King Room with Mobility Accessible Roll-In Shower - Photo 1
Standard King Room with Mobility Accessible Roll-In Shower - Photo 2
Standard King Room with Mobility Accessible Roll-In Shower - Photo 3
Standard King Room with Mobility Accessible Roll-In Shower - Photo 4
1/4

Standard King Room with Mobility Accessible Roll-In Shower

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, heating as well as city views. The unit offers 1 bed.

36 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Standard Mobility Accessible Roll In Shower

Non-refundable
Breakfast Included
20% OFF$197.67

$158.14

Includes taxes & fees
King Room - Mobility Access Tub - Non-Smoking - Photo 1
King Room - Mobility Access Tub - Non-Smoking - Photo 2
King Room - Mobility Access Tub - Non-Smoking - Photo 3
King Room - Mobility Access Tub - Non-Smoking - Photo 4
1/4

King Room - Mobility Access Tub - Non-Smoking

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, heating as well as city views. The unit offers 1 bed.

36 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Room - Mobility Access Tub - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$221.2

$176.96

Includes taxes & fees
Room - Photo 1
Room - Photo 2
Room - Photo 3
Room - Photo 4
Room - Photo 5
Room - Photo 6
1/6

Room

1 Twin Bed452 sq feet Internet - Free WiFi and wired internet accessEntertainment - 37-inch LCD TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

42 m2
Sleeps 4
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Standard Room

Non-refundable
Breakfast Included
20% OFF$206.85

$165.48

Includes taxes & fees

Guest Reviews

8.4
Excellent966 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Categories

Cleanliness8.1
Service9.0
Location8.6
Room Quality8.2
Amenities7.5
Value for Money8.5
Food and Beverage8.7
Overall Experience8.6

Select topics to read reviews

A
AnnacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0

The Television station for CNN had no volume, there was no sound. We told the people at the desk after the first day, and no resolve. There were guests, lacrosse teams staying at the hotel and the girls were running the halls until 12:30 one night, and 11:30 the second night. No security guard monitoring. We could not sleep.

Helpful?
D
DustincaCA
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
M
MallorycaCA
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Very Good"

7.0
Helpful?
M
MarkcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Very Good"

7.0

Bed was very comfortable. Room very clean. Breakfast was standard Holiday Inn Express standards, so decent choices for food. A few eating options nearby. Grocery store next door for snacks and drinks for the evening. Gym is ok, not very big. Big enough for 2 people comfortably to work out simultaneously. Pool is small, but great size for kids to play in. There were pool toys for kids as well. Staff were friendly at the front desk. Ample free parking on site which is nice.

Breakfast breads need to be rotated and checked frequently. I found 2 moldy english muffins. TV's are very old, terrible colour and dated. I had to show the staff how to tune my TV once they gave me access to settings. More dairy free options for breakfast would be nice. Staff didn't know dietary/allergen information for breakfast items. Allergy guide would be nice for breakfast.

Helpful?
K
KarencaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

9.0
Helpful?
O
OnyejicaCA
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"Wonderful"

9.0

Everything

Extend breakfast time

Helpful?
S
SYLVIEcaCA
Verified booking
family_with_children
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0
Helpful?
R
RobertcaCA
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Very Good"

7.0
Helpful?
T
TangcaCA
Verified booking
family_with_children
Standard Room
Stayed in Jun 5, 2026

"Excellent"

8.0
Helpful?
C
CarinecaCA
Verified booking
family_with_children
Standard Room
Stayed in Jun 4, 2026

"Séjour agréable si on est capable de passer outre les petits defauts et qu'on ne demande pas la perfection :)"

7.0

Hôtel bien situé, hall d'entrée propre et lumineux. Les déjeuners express sont biens et le choix y est pour le prix. Dommage qu'ils débutent seulement à 7h le weekend.

Personnel poli, mais peu sympatique et très peu souriant. Ils saluent d'un signe de tête par politesse, mais aucun sourire, aucun bonjour. Certains ne semblaient pas avoir envie d'être là; une quasi en pyjama, et un autre toujours sur son cellulaire. La propreté de la chambre laissait à désirer; nombreuses tâches sur les tissus de chaises/bancs et sur les tapis. Par chance les draps étaient propres, le lit et oreillers hyper confortable. Le bain était tâché, des éclaboussures collés de je-ne-sais-quoi visibles sur la porte de salle de bain, le gel douche vide. On a nettoyé et on dormait bien.

Helpful?
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