Winnapaug Inn

Went well

It's okay, expensive for what it is, but others in the area are too. At least there's free breakfast here (it's nothing great, no cooked items, but helps). There's also a seasonal pool and shuffleboard (on regular concrete, but hey!). Balcony is enjoyable. Small fridge and microwave in room, free wifi, but NO COFFEE in the room. Breakfast begins at 7:30 so I'm a zombie until then.

Nice

The room had a small balcony overlooking the golf course. We could leave the door open and enjoy the breeze and sit outside. Just lovely setting.

The room was clean. The front desk person was rude.

When I drove onto the property I parked my car and walked into the main building to check-in. I opened the door and was surprised not to see a front desk. I walked down the hallway a little and started to become concerned because it was not a very clean facility. I walked downstairs, then outside looking for the office, and found it in a detached building. When I walked into the office I was already questioning if I wanted to stay there, so I asked if I could cancel my reservation because this hotel was not what it looked like on the website. I was told no by the very rude front desk manager, so I thought it was just one night, so I checked in and proceeded to my room. I was told by the manager to enter through the side door with a number three on it. As I approached the door I noticed it didn't lock and thought that was strange. I went to my room and noticed an unclean smell and the mattress was lumpy. As I stood there I kept thinking about how the door wasn't locked and I went to check the other doors to the outside. All of the doors didn't lock and basically, anyone could walk into the building at any time of day and more importantly at night. As a woman traveling alone, it felt unsafe, so I asked for a refund and was told no. So I left and went to the Marriott. I would not recommend this hotel if your standards are to stay someplace with polite staff, clean rooms, and doors that lock to keep you safe.

This was a hidden gem with incredible value. Water views , breakfast and a hurtful restaurant. Less than 5 minutes to the beach

Easy checkin. Clean room. Amenities as stated on website. Nice

Person that checked us in was not friendly at all. It was like we were a bother. Hot tub was not hot even though open. Room was nice and clean. Sheet on one of the beds had a stain on it. It was clean but the stain was noticeable. It should not have been used.

Stayed here for 3 days and 2 nights. Bed was awful quality (felt like it was going to collapse and did not stay near the bedhead, so the flat pillows kept falling though). Shower pressure was very low. Shower rod was makeshift and fell on my husband. Could use more parking spots as well.