Hotel Heevan Retreat

The rooms are too small for even a couple & a child but otherwise, spotlessly clean. Overall hospitality needs an uplift as I found the staff a little 'crude'. The warmth that we are used to in the Indian hospitality industry was nowhere to be seen but functional for sure.

Very Good Property & looking forward to visit again

I had a wonderful time staying at Heevan Retreat, Gulmarg. This was my first independent trip and by god's grace everything went so well! I loved the hospitality of the people of Kashmir, Gulmarg. The people are very courteous and caring. We got right guidance and not at any point we felt cheated or taken advantage of! It was a marvellous stay and everyone is recommended to visit and stay and Heevan!

Nice property and location

we had a terrible stay, once we checked in we were allotted a basic room with no window or balcony, we had booked a room with mountain view. it was a very very basic room, the bathroom was flooded we noted it to manager the manager promised to switch our room next day as he said they were booked for that day. we had done the reservations 6 months prior though where allotted a shady room on time of arrival.

Best experience

The food spread was impressive

Staff was absolutely lovely. Room was nice and cozy. Hated the bathroom. Our friends had a nicer bathroom though. Property is stunning and staff was super helpful.

The place and cute and rustic, but there was no wifi, water leaks, construction banging until late and the rooms themselves can use a lot more renovating. Definitely feels more like a 2.5 star resort. But the staff was nice and attentive.

We had a fabulous time at this Heritage property! Quaint rooms,scrumptious food specially the Wazwaan dishes.