Hyatt Centric Park City

The entire staff was very friendly and accommodating. It is very close to Deer Valley Ski Resort and Historic Park City which was amazing.!

We were staying in a Large 1 bedroom which had a full kitchen. The room was large and comfortable and the staff offered to make up our hide-a-bed. Our daughter was sick one day and they brought up everything we needed that we hadn't gotten from missing the room service. Staff were incredibly accommodating and friendly. We were hoping to cook and eat multiple meals here but the kitchen was sadly appointed and missing many standard items. They had exactly 4 glasses and 4 coffee mugs, 4 plates, 4 bowls, etc, so had to run the dishwasher or hand wash everything after every meal. There were no large mixing bowls for making something like pancakes or a salad. Kitchen was run down- DW door was barely hanging on & kitchen faucet was falling apart. Beds were comfortable and the large hot tubs were great after a day of skiing. The check-in could have been smoother and more information given about where to store skis and access to resort, etc upon arrival.

This hotel is definitely more centered for families. If you go while ski patrollers are still on strike you won’t have access to the ski in/out lift. Ski valet is not included in price. Not worth $1200 a night. If you’re an Amex platinum member early check in is not available, even on a Wednesday. The room we booked was also not available and we’re not told until morning of. Rooms were nice, big and clean but not a $1200 room. Satellite TV does not allow you to watch football. Nice gym and hot tubs. Breakfast not worth the money.

New , clean and safe hotel. Good experience.

Property is poor in service and dining, also staff isn’t very professional need training .

The hotel staff was extremely helpful and friendly. The facilities were clean and in good shape. There are many lounging areas in and out of the hotel. They had more than one hot tub for guests so helps with the crowd. Not many options for breakfast but it was good. The shuttle provided for downtown was convenient. Many walkable options for food and drinks and they had many holiday activities in the hotel for guests. I would definitely stay here again.

Booked a 3 bedroom months in advance-upon arrival staff apologized and tried giving us a 2 bedroom, they eventually moved another couple to a different room to give us the rooms we booked. Fireplace, microwave didn't work. One bedroom was freezing and hotel out of extra blankets. Sofa pillows had tears and stuffing coming out. Outdoor fire pit not working so we used the Pendry Hotels fire pit. Restaurant unable to make cocktails so after 30 minutes we gave up. The only thing this hotel has going for it is the location. Hotel is very dated and worn out. Shuttle to Main Street shops only starts at 5 but you have to pre book. Shuttle to the ski area is unreliable and even if you call and order it once it arrives it's a free for all to scramble on and get a spot. We love Park City but we will never stay here again!

Upon check in, we were giving 2 separate 2 bedroom rooms, which don’t work with kids. We booked a 3 bedroom residence, to find out , they rented one of the look out bedrooms to some else! They did not tell the truth to the person who they booked in the one bedroom! One of the bedrooms vents fid not blow hot air, it was freezing cold! They told us they ran out of extra blankets! The microwave digital display did not work! Fireplace quit working! Outside door to rooms did not lock! The refrigerator was iced over in back, exploded out drinks all over in refrigerator! The restaurant was always empty, should have recognized red flag! Attempted to eat there, took forever, the check in staff attempted to make out cocktails from a book, after 30 minutes, we told them to give us out check, please! No fire pits working at resort, had to do smores at the Pendry next door! Shuttle service was very unreliable! Have to preshuttle service! So we ubered everywhere. The hotel is very dated, needs updated! Need new management , maintenance and properly trained staff!!! Feel sorry for the people who own these units!!! One room had 8 dogs with them! ( Yes!! 8 dogs) love dogs, but no the all night barking!!! Run!! Recommend the Pendry, next door!

We have been staying here for ski trip once/year for over a decade. We love the location & the services. It’s just 35 minutes from SLC airport and 12 minutes to Deer Valley and Park City ski slopes, 12-15 minutes to fine dining around the mountains and on Main Street. The pool and the hot tub can be fun after skiing for refreshing the muscles. I used the gym only a few times the past 13 years so I can’t remember much. But overall the suites are spacious and the view is soothing.