Bluebay Beach Resort & Spa

Overall a bit disappointing. The photos show the best bits of the resort. Service was slow. Food was generally ok (only ok) but the breakfast area felt a little dirty. Entertainment was good apart from a rather out of tune singer that sang every night (they had other entertainment too). Rooms were comfortable and clean apart from the odd cockroach but that goes with the nature of the surroundings so not something we were concerned with. Beach is lovely and pool area good. All inclusive package is the same restaurant 3xper day (buffet only) - essentially this isn't what I count as all inclusive when they have, and advertise, various dining options. Don't be caught out on this as it isn't anywhere on the booking websites or their own hotel website that this is the case. Very misleading!!

Overall, stay was good. Staff wasn't particularly warm or welcoming. Felt a bit like we were inconveniencing them to stay there. Went to Dream of Zanzibar down the road and the staff was very friendly.

Beautiful place and hotel

Great hotel and nice and attentive staff

This hotel has lovely grounds and is a good value. However, management at this hotel responds to criticism with belittling and accusing you of things you didn't say. When I pointed out that after 4 nights my 1 small bottle of shower gel had still not been replaced (and was not replaced even when I asked for it to be), I was told expecting more was 'mass consumerism'. Despite asking several staff members nicely to either make a call or other arrangements for me, always with a please and thank you, they would look at me like they couldn't understand what I was saying and seemed very hesitant to do so. Management defended this behavior by suggesting I had spoken disrespectfully to them, which never happened. The towels were rough, dingy and yellowed, yet management flat out said 'they aren't yellow' despite not seeing them. The comforter was rough from overuse and the mattress uncomfortable. It's unfortunate that instead of using criticism as an opportunity to improve, management gets very defensive and places blame on the guest.

We visited during the middle of the rainy season so had some of the inevitable heavy rain. The hotel has good facilities and is spread over a large area with well kept gardens. The hotel next door is a 'sister' hotel so there is the option of eating or doing activities there. The beach in front of the complex is white sand and quite wide at low tide. Some of the downsides for me were that I thought they overcharged for many items (food, drinks, spa) when they were much cheaper in other local places. The staff tried to be helpful, but some things were forgotten, like our request to shift to an upstairs room (as requested at booking) and the process took 4 hours! For those (including families with kids) who wanted to eat early, they were out of luck as dinner started at 7:30. Overall an ok visit, but glad we didn't stay longer.

Beautiful spot - great value for the price when you do the meals included option...food was fabulous. About an hour drive from the airport so recommend arranging transport in advance. Dive shop on site with great staff as well if that is what you are planning

We had a great time, we got the superior package which included breakfast and dinner.

Wonderful, clean, well-appointed resort with all of the bells and whistles. Food was quite impressive relative to other high-end places I've stayed in Tanzania. (I travel there frequently for work.) The one disappointment was the presence of "beach boys" constantly bothering you to buy things from them and/or "just get to know you" on the beach. Security did a great job of keeping them away from the resort itself, but it made walking and enjoying the beautiful beach much less fun.

We paid and booked for the sea facing rooms about 40 days before our holiday on 14/04 and when we arrived for, we were offered (Garden view) different ones than booked (Sea facing view). They took us to other available rooms, which were not in suitable locations. For over an hour, we were trying to get this issue resolved but nothing could be done. The booking promised sea facing rooms, which we did not get and it was very disappointing. Hungry and tired we just accepted the rooms offered, and did not want the holiday to be affected by this. Booking was done on Expedia, but apparently they send it through some other agency and then they make a central booking, which allows for short comings in the whole process. I would like Expedia to pay us back the difference between the Sea facing rooms and Garden facing rooms in which we stayed. When you are excited to enjoy your holiday, this can be a dampener in spite of paying loads of money. My Spouse is a vegetarian and sadly there weren't enough options during Dinner.