Hampton Inn & Suites Big Spring

Location, good breakfast, friendly staff

Air conditioning didn’t stay on, was not notified about full construction, tv worked sometimes, bathtub plug was off on the side of the tub

Location to freeway

This hotel is under construction. I wish I would have known that in advance. The bathroom was not clean. One of the beds had a broken pedestal and made a metalic sound when you moved. This hotel allows dogs on certain floors which is bad for business if you have allergies to them.

It was under construction

The price was a bit overrated.

The beds are comfortable and I love that there was the essentials provided in the room. But most of all we enjoyed the pool 100%

The breakfast was great, the cook there or attendant was very nice at 6 am, clean, helpful and the setup was well organized she had a great attitude.

Did not fulfill my request as I requested before hand to be next to the pool and I requested extra pillows as my I have a daughter who special needs who has a spinal fusion they only gave me one extra pillow but she needs to when is a wedge and one is a support. I usually carry it with me but being that I had more kids than I usually take I had no space in the car that's why I asked for their accommodation. The Wi-Fi didn't work and when I did ask he only gave me one code to get in when I had poor children that wanted to connect with their device which was going to in turn help me complete my homework and test that I had. There was I rented with this location because there was a pool but not only that because it had free Wi-Fi being that I had so much homework and work to do. I was not able to complete that because I could not connect to the Wi-Fi properly. A big key thing that bothered me was there was no trash bags being that there was five of us in the room where were we supposed to throw our trash. The room did not feel clean the beds were not Chris Lennon you can tell they had been used prior. Especially especially the pull-out couch. I had drove 10 hours and I was just too tired to go through all that. There was no one heading to the pool area which was overcapacity more than once while I was in the pool with my kids. I had a child bite my child, the same child pushed me in the hot tub I was great my knee her mother was confronted and nothing was done. I will be coming to town frequently and will try again after construction is completed. Hopefully we will get better service to our room. Overall It was okay.

Good location and good price for the area at the time we travelled.

The hotel was under rennovations/construction which would have been great to know beforehand. While it didn't impact out trip per se it is also something that really should be disclosed to guests beforehand.