Hampton Inn and Suites Peoria at Grand Prairie

This property is in need of a full renovation as well as a deep clean. Staff was very nice.

Fix noisy air register in room

Staff was wonderful! The hotel was clean! It was very convenient to where we needed to be. However the hotel was sold out and we had an issue with no hot water! This was not acceptable for the amount that we paid. Yes I understand it was sold out, but I have NEVER had an issue with any hotel I’ve stayed and it being sold out and we didn’t have hot water. Several rooms several floors were affected by this.

Great staff

Nice place, nice area. Slightly older hotel

Very comfortable place to stay in a convenient location.

Room was clean. Customer service just ok.

We had a very pleasant stay. just one thing for improvement breakfast not so good decent but scrambled eggs horrible.

The breakfast was good, pool and workout facilities were good. Front desk staff was helpful.

We always try to stay at a Hilton hotel..especially hampton inns when we travel. I need comfortable bed and pillows and cleanliness is a must throughout the hotel. Our bed was very hard. We had a very small fidge sitting on the floor in. Corner beside the couch, no microwave, coffee maker stuck on a shelf in the bathroom and didn’t work. First thing I noticed at front desk was the back of the computer monitors an other thing on counter were covered in dust…elevator floors were filthy. Our first morning there…the hotel had no hot water. Overall for I was not happy with the quality for a Hilton hotel. Like I said staff was fine and breakfast was good.

Everyone at the front desk was great ! Our shower had black mold in the corner and there is a smell coming from the drain, the fan in the bathroom did not work and it smelled like mildew from no ventilation when you showered The heat was blowing black chunks out of the vent.( if you go in room you can see it ) it was extremely dirty and full of stuff .