Ramada by Wyndham Oakland Downtown City Center

All was well with room and property

That you have to pay for a safe parking space

I felt very helpless that I couldn’t get a taxi to the Ramada from the Jack London Square ferry. It was getting dark; and, as a woman alone, I was getting scared. In desperation; I called the hotel and asked them to please find me a taxi. I tried like 5 or 6 companies. The front desk man simply gave me a phone number. I did eventually get a taxi — but, by now it was dusk. He was very nice when I finally arrived; and met me at the door. Still polite, I wasn’t in the best of moods. Then, I couldn’t find my room. The corridors are really confusing! The Front Desk guy must have seen me on a camera— since he came upstairs and helped me find my room. He opened the door for me and pointed out that I got a “nice big bed” (which was fabulous). In the morning — I had a taxi arriving at 6:15am to catch a bus. I was hanging out in the little breakfast area across from the front desk. It was coming up on the cab being 20 minutes late. The Front Desk man asked if I was waiting for a Lyft. He was the kindest, most efficient and sweetest person! He called several cab companies trying to get me a ride. He was very empathetic regarding my plight. So, kudos to him! He encouraged me to help myself to breakfast. I took two peanut butter packs. He even said I could make myself a waffle. I knew I wouldn’t have time — however, the offer was greatly appreciated. By the way, there was a very nice little breakfast set-up. Pastries, bread for toast and good spreads, juices; and, the aforementioned waffle maker. This is the second time I’ve stayed there and both times I had a fantastic night’s sleep. Very comfortable bed and wonderful linens. The room is Ramada Red. In case you’re wondering— the taxi was 40 minutes late and I barely made it to the bus stop at the West Bart Station by 7:00am. Unfortunately, the FlixBus never showed up. So, I ended up taking the ferry back into San Francisco to spend the day. I had some fun eats at the Ferry Building. (The next bus was at 4:30pm, which I made.)

The hotel itself felt safe, our room was clean, the breakfast was decent, the staff were very helpful and friendly, no charge for our dog and free parking in the lot next door.

Lots of street noise on Friday night until 4:30am (music blasting in the streets), noisy disrespectful room neighbors, the garbage cans in the hallway were not emptied and overflowing, the neighborhood was very sketchy, we were told to not leave anything in our car, which we didn't, and all was fine.

THE BREAKFAST WAS OKAY

The staff was helpful. The location is close to BART.

The street is smelly. Hotel holds US$50 as a safety deposit. The staff said it will be returned to me via my credit card within a week after I check out. I checked out about 1 month ago. I have not received this US$50 back yet. Please check and respond.

It was close to the water park and shops. The staff are all friendly and helpful.

Front desk staff,helpful.

All bathrooms, bidywash , shampoo and conditioner needed to be replaced or replenushed..