Village Hotel Solihull

Lovely hotel. Great facilities and friendly staff.

Parking cost (£10 per night extra), and smokers at the entrance (although this is temporary I think, as they’re currently refurbishing

Great facilities and lovely staff. Pretty decent food, and live entertainment sometimes.

Parking cost has doubled, to £10 extra per night (payable at the hotel)

Staff were pleasant

Don’t want to sound miserable but it was exceptionall noisy in reception, kids screaming

brand new almost finished but very clean super modern and comfourtable

Modern good location great facilities

The room was nice and clean and the bed was amazingly comfortable. Bathroom a good size and nice shower. No noise from outside despite overlooking a busy road.

Check-in is a DIY affair where you do everything yourself on a screen, not at all the welcome you expect. To reach my room I had to exit the lift on the floor below and walk up the stairs to the next floor. At no point had I been told this would be the case and it was luckily I have no disabilities otherwise this would have been impossible. Extremely noisy, echoey restaurant with absolutely nowhere to have a quiet drink. The food menu is fairly uninspiring and the food itself was bland and flavourless. Breakfast ends at 9am on weekdays which is very early. I arrived at 8.55 to be looked at scornfully by a staff member who was already clearing away the buffet despite people still at tables. I could only get a coffee and a croissant. Staff on the whole were not very welcoming or accommodating apart from one or two. Having a Starbucks shop in the foyer is very tacky, not what you expect in a 4* hotel. I will avoid this hotel in the future.

Lovely staff. Great room. Price good.

Nothing

Room tv/kettle / coffee machines and plug sockets did not work after a long day of traveling would not change rooms or refund if

Lucy receptions was super friendly and helpful finding us a local curry to eat out Security really friendly made you feel quite safe