Shelton Inn

Check-in & Out

Property Notes

We reserve the right to refuse service to any person for any reason. AGE REQUIREMENT You must be at least 21 years old and possess a government issued photo ID to reserve or rent a room MAKING A RESERVATION A credit card is required to book a room in advance. Cash is accepted at the office. ROOM RATE AND TAX Any quoted rate is subject to change for any time and for any reason, and all rates are subject to a 10.9% tax rate. The room rate is for 1 or 2 people. There is a $10 fee for each additional person, children 17 and under are free. MAXIMUM OCCUPANCY Two (2) people per bed. Our single queen rooms and king rooms, maximum of two (2) people, our double queen room maximum of four (4) people, and our family suite has a maximum of six (6) people. We have no cots, roll-aways or cribs available. CANCELLATION We observe a 1-day (24-hour) cancellation policy. If you need to cancel, please let us know before 3:00pm the day before your arrival, or you will be charged the cost of 1 night plus tax. CHANGES TO YOUR RESRVATION We do allow any changes to your reservation in the same 1-day (24-hour) cancellation policy window, based on availability, of course. However, within the 1 days or during your stay, you are required to honor your full reservation, if you need to check out early, for any reason, a refund will not be issued. OFFICE HOURS: 9am – 9pm CHECK IN TIME: After 3pm CHECK OUT TIME: Before 11am LATE ARRIVAL The office closes promptly at 9pm. If you are going to be arriving later than 9pm, please contact the office in order to set up a late check-in. Failure to do so, and there is no guarantee you will be able to check-in, and no refunds will be issued. REGISTRATION All guests occupying a room need to be registered at the office. Passing of room keys, or checking-in for someone else is strictly prohibited. If you are paying for someone (other than yourself) to occupy the room, you will be 100% responsible for that person, and that person must be present at time of keys being issued, and the person must also be over 21 and have valid identification. DAMAGE DEPOSIT Every guest must pay a deposit of $100 before room keys are issued. The deposit is fully refundable pending a successful room inspection upon check out. PETS We have dog friendly rooms only, and do not accept any other types of pets. There is a $20 per night FEE for your dog. We reserve the right to decline any dog we deem necessary. NO SMOKING Our rooms are 100% nonsmoking. Smoking of any kind, vaping, open flames, or tampering with smoke detectors is not permitted in any guest room and is strictly enforced. Any violation of this policy and will forfeit your $100 deposit (at the very least) and you will be responsible for any damages, cleaning fees, and lost business the hotel accrues due to your violation. HOUSEKEEPING SERVICE During your stay, we will provide housekeeping service by request only, so if you require housekeeping service, please inform the office by 11:00am. COOKING Please do not cook food in our guest rooms, other than in the microwave we provide. All other cooking devices need to be used outdoors. This includes portable grills, crock pots, toasters, burners, or any food warming device. PARTYING & GATHERINGS We do not allow partying on our property. Please refrain from any large gatherings or congregating in groups of 6 or more in the guest rooms or public areas, as it is disruptive to others. Additionally, any noticeably loud, unruly, or disruptive behavior will not be tolerated. And we observe a Zero tolerance policy for any and all illegal activity. QUIET HOURS We observe quiet hours from 9pm - 9am. Please be mindful of the noise you create, slamming of doors, sound of your voice, volume of your TV and your music. Please be aware of your fellow guests, early in the mornings, and late in the evenings. DAMAGES You are responsible for any and all damage(s) that is done to the room or the contents within, beyond normal wear and tear, caused by yourself, or any guest that is with you. All towels, linens, blankets are property of the motel, and any found missing or damaged beyond cleaning, you will be charged for the full cost of replacement and any additional fees that accrue. VACATE Motel and staff reserve the right to immediately terminate guests stay and ordered to vacate the property at their sole discretion without refund, for any reason deemed necessary at the discretion of the manager of duty, for the following reasons, however not limited to: disruptive noise, offensive behavior, observed abuse, misuse of premise, equipment, illegal activity, smoking, any violation listed here, or more people in room than agreed upon. THEFT OF PERSONAL ITEMS The motel and staff are not responsible for any lost, stolen or damaged personal items, anywhere on premises, including your guest room and your vehicle. We empathize and we will be helpful in any way possible, yet the motel and staff assume no responsibility or liability. LOST & FOUND Anything of value that is left in a room, our staff is instructed to immediately bring the items to the office, so we are able to contact the guest by any means possible for an immediate return of property. For items like wallets, purses, cell phones, computers, any electronics, jewelry, watches, medicine, etc. However, if any other item is left behind, it is bagged, tagged, and recorded, held for 30 days, before the item gets donated or thrown away. It is the guests’ responsibility to contact the office within 30 days. And any item that requires shipping will be at the sole responsibility of the guest for payment, pick-up and delivery. RESPECT Please be respectful to all fellow guests, to management, to staff, and to each other. We are a family place, please be aware of loud and offensive language in the presence of others. Please respect our property, inside and out, the rules and policies within, and report anything that is broken, breaks, or in need of repair. Please abide by the Golden Rule; treat others as you yourself wish to be treated. Any violation of the above-mentioned policies, rules, and regulations could result in monetary charges, fines, fees, and up to and including removal from property with no refund. If you have any questions, please don’t hesitate to reach out and contact us. We appreciate your cooperation in advance. Thank you again and enjoy your stay! A deposit may be required at the property.