Eagle Bay Hotel

Hotel was very old and run down. There was a worn and torn ironing board in the corridor. Seems to be left there unattended.

Unpleasant experience on this hotel. Overall category was failed. Will not recommend this to stay at Langkawi.

Good experience travel in langkawi....lot place to visit....but need more days to stay ....

Overall very disappointing, worst experience ever had

I arrived at 1pm they said room was not available (no problem) came back at 9pm they let me wait 10min on the reception to find a room.Spot of the sheet and towels. No toilet paper on the toilet. Spoke the day after with the manager she apologies, she promise an upgrading for one night. When I came back she said the room was not available anymore. Ask for a good price of one more night ( the hotel has a good location) they offer the same fare as your website so I book once again with you. Very bad service good location and ok brekfast.

I stayed one extra night from My 3 original. Same issue problem with the room no toilet paper, no bottle waters. Keys was not working, Manager informed (complementary shuttle to the port). Thank you!

My room have a bad smell, the floor quite dusty and the phone was broken.

Despite the fact that the staff were friendly and the room was a decent size it is not at all like the pictures in the booking site deliberately misleading potential guests. The rooms are incredibly shabby with tape on the cupboards and wardrobe, with noisy renovations. There was a pair of old shoes in the room when we arrived, no idea whose they were, so it had not been properly cleared. The bathroom is similar to what I imagine a prison bathroom to look like, it was at least 20 years old with paint that had peeled off the sink and there was rust on the metal door, something not allowed in the UK as it is a serious Health and Safety risk due to the potential for Tetanus. There is a large mosque across the road from the hotel which blasts out not just the standard call to prayer that you'd expect in an Islamic country, but long sermons lasting about an hour several times a day making it difficult to sleep, on holiday you don't necessarily appreciate the very loud 6 am wake up call and sermon. The wi-fi was awful and did not work most of the time. On top of all this the lift broke meaning a member of staff had to come let us down and up to our room and there was a 'mistake' in the booking system and a member of staff wanted to chuck us out even though I had paid for another night. The breakfast was bland and unsatisfying and made me feel ill afterwards, my boyfriend commented he had the worst sausage he'd ever had.

services and staff were ok..helpful, friendly... It's only that the room was not comfortable. floor not clean, aircon seems not working properly, while ceiling fan is too big for the room.

Minor renovation being done. Apartment building in construction next to it, can be a little disruptive. I booked for 2 rooms for 2 night. On the first day I reported room phone is not working and TV remote doesn't have batteries. Both reports were not attended to. Parking lot is extremely limited, I counted only 8 parking spaces available. The hotel signage is not easily seen from afar. I missed it on approach and had to double back. A small swimming pool exist but looks like hadn't been used for some time. It was barred by a cleaning rod. Of course I didn't pay premium price for my stay. The stay was bearable.