Holiday Inn Express Barcelona - Sant Cugat by IHG

Great service and very clean. The free breakfast is a great bonus and it was really good

Great

I recently booked a two-night stay for two rooms at the Holiday Inn Barcelona-Sant Cugat through Expedia. Unfortunately, due to unforeseen circumstances, I had to cancel my reservation. Despite informing Expedia well in advance, the hotel strictly enforced its cancellation policy, resulting in no refund. While I understand cancellation policies exist, the lack of flexibility, especially considering it was my first cancellation and the additional cost of losing my flight booking, was disappointing. This experience has impacted my perception of the hotel's guest-friendliness. Future travelers should be aware of the hotel's strict cancellation policy, particularly if unforeseen circumstances might arise during their travel plans. Please avoid this hotel ,and find more flexible one.

The elevator is too old always shaking. The room without fridge, so to keep insulin is not convenient.

Ok but area spaces

It was in the middle of nowhere

This hotel is not within a walking distance from the town where restaurants are located. One has to drive or take a taxi to have a lunch or diner. The room is small, the air condition does not work well and the window can only be open to a small gap, so the room temperature is often too high and the air in the room is not circulated enough.

Good experience

Staff was very nice. The room was clean and Sant Cugat is a very nice town, you have restaurants and shopping less than 10 min away. Barcelona also is near, so is very convenient

Room well laid out with work area and good size bathroom which was very clean. There is a small restaurant opposite which is useful as there are no facilities to eat either a lunch or evening meal at the hotel being an express hotel.