Chateau La Chaire

The hotel is a beautiful building set in the most wonderful grounds that are a plant lover's paradise. Sadly what let down our stay was the lack of staff. We witnessed only two young women during our stay who seemed to be trying to cover all aspects of looking after guests. Tables outside weren't cleared for almost an hour after guests had departed and at breakfast no one came to check that our food was okay (which it wasn't). We slept badly as the duvet was far too heavy for the time of year and there was a constant noise throughout the night from some machinery (maybe the boiler?) which throbbed constantly making sleep impossible. The hotel rooms are beautiful but for the price one would expect a much higher ratio of staff. One of the young ladies appeared in the morning wearing a pair of leggings and a crumpled shirt, hardly the level of attire you expect in a hotel of this grade. It was a shame not to be able to enjoy a glass of wine in the hotel before heading to the nearby restaurant for dinner. The hotel runs an honesty bar but there are only spirits on offer. Our meal at the sister restaurant was good.

Lovely Hotel, superior room was excellant with jacuzzi bath. Room very clean and staff very friendly/approachable. Would definitely recommend this hotel to anyone looking to stay at Jersey.

Excellent staff and service

Beautiful classic property nestled in a sub-tropical valley in Jersey - great service at check in, good pub down the road for dinner (if you arrive on a Tuesday like we did and the restaurant in the hotel wasn't open) - the balcony on our room is great, and the hotel is quiet. Be aware that if you book through Expedia, the rate doesn't include breakfast, whereas if you book through the hotel it does - but you'll get a better deal on the room itself if that doesn't bother you.

A quiet well run old country hotel within a short walk of Rozel Harbour. Very friendly and welcoming staff added to the enjoyment. Excellent breakfasts Note if limited mobility - Limited parking next to hotel and no lift

We were in Jersey for a friend’s wedding. Having never been to the island, Chateau La Chaire was a wonderful base for the weekend. The staff were very friendly and attentive, the hotel was impeccably clean and the breakfast each morning was delicious. The hotel is in a beautiful valley in the north of the island, a short walk from the lovely fishing village of Rozel. I would highly recommend the hotel for anyone visiting Jersey.

Nice breakfasts and bed was comfy Very old property that is probably best suited to those who like a very old fashioned building and facilities. We felt quite claustrophobic surrounded by tall trees with no views

Great staff, lovely room & delicious food. Highly recommend.

A hotel of culture.

The time is well past when everything can be blamed on Covid! Much of what we read both ahead of booking and after arrival is most kindly described as aspirational rather than factual. ‘Set in 81/2 acres of gardens’ would be better described as ‘set in 81/2 acres of impenetrable wilderness’. A superior room is not one in the eves with less than full height ceilings over much of the room, where even someone who is not usually vertically challenged has to be careful not to hit their head on approaching the room. ‘All rooms have a bath …’ may be literally correct, but one does not expect, or appreciate, finding the bath actually in the bedroom. ‘All rooms have trouser press and hairdryer’ is hardly a noteworthy point these days, being a basic requirement, but actually our room had no trouser press. It did have a hairdryer, but the only electrical socket was at the opposite end of the room from the only mirror. There were two electrical sockets next to each other near the mirror, but both only had USB connections – six in all! The room fridge was not stocked and there were no newspapers in the drawing room, both as claimed in the amenities file. The hotel information files had not been updated. We were disappointed that the hotel kitchens were closed, but the hotel owned pub was fine. The breakfast room was overcrowded and the one waitress had difficulty coping. I'l leave it there. We have written along these lines to Hatton Hotels.