Hotel Taskonaklar Cappadocia - Special Class

Excellent location. Restaurant staff was attentive and friendly. The rooms were clean and well decorated, however, despite the beautiful views of the valley you are instructed from viewing the majority of the hot air balloons. The biggest critique of the hotel is the front desk staff. Resul was great but the rest were entirely unreliable. We had made a pre-booking for any activity as advised and were not assisted when the activity was cancelled. They dismissed our concern and failed to communicate with any alternatives. We enquired several times to explore rebooking however the staff does not have the work ethic and initiative as other hotels do. I would recommend this property for a clean, safe and well manicured hotel but look elsewhere for more substance, reliability and customer service.

Very nice hotel with am increíble view

The room was beautiful and spacious! Extremely hard-working, kind, efficient, and helpful staff. The breakfast was delicious, the best I had my entire time in Turkey! I had dinner at the restaurant twice as well and highly recommend. One small issue with my room was the smell of cigarette smoke in the bathroom. Perhaps the vent was near a smoking area but I had to keep the door shut otherwise the entire room smelled bad. My only suggestion for improvement is for the reception staff to provide accurate requirements for tours booked and perhaps offer other options through other companies. Some options were overpriced and I was told I needed to walk to the ATM to get cash when the company readily accepted credit card without any issues. The hotel was amazing beyond my expectations and I’ll be sure to stay here next time I come to Kapadokya and have already recommended it to friends! Thank you for a wonderful experience!

When we first walked in it stunned us, and maybe this is the only hotel where reality is better than photos. i recommend this property .

Perfect service

The room image and the room in reality isnt the same. The room that I had booked look good online, however in reality the interior wasn't up to expectation.

I recently had the pleasure of staying at this unique cave-style hotel, and it was an exceptional experience. The ambiance was serene, providing a perfect escape from the hustle and bustle of daily life. The cleanliness of the rooms was outstanding, and the attention to detail was evident throughout the property. One of the standout aspects of my stay was the friendly and happy staff. Their warmth and hospitality made me feel incredibly welcome and added a personal touch to the entire experience. Additionally, the food was amazing. Each meal was a delightful culinary experience, with a variety of delicious options to choose from. Overall, this hotel offers a perfect blend of tranquility, cleanliness, superb service, and outstanding food. I highly recommend it to anyone looking for a memorable and relaxing stay.

PROS -Great location, great views and great staff! One of the nicest hotels we've ever experienced. -Staff was super friendly and helpful. Great communication. -Rooms were super clean, spacious and our terrace had a great view. -Good location within walking distance to a few shopping stores and many places to eat. -Area was quiet and property was super nice and clean. -Moniq restaurant had amazing food and breakfast was included in our stay. Loved this! -They were great with arranging transportation if we needed it and they were great with giving us the history of the region upon arrival CONS -We booked through Expedia and selected "pay later" or what Expedia calls "book now, pay later" so we were supposed to pay upon arrival. However, the hotel took the full amount for the stay out of our card 2 weeks in advance. Apparently this is an error on the hotel's part, not Expedia since the hotel gives those details/policies to Expedia. I hope the hotel can fix this since this is a big deal to a lot of people who are anticipating not having to pay until they arrive. -Hotel for the area and for Turkey is on the more expensive side. However, our room was fantastic and you definitely get what you're paying for! -Our room was right next to the main street the hotel is located on, you could hear some traffic throughout the day while in our room but it never kept me up at night and I am a light sleeper.

I highly recommend most beautiful property amazing breakfast ! Rasul and Fatima at reception were very welcoming

Great staff service, excellent location with amazing sunset and sunrise views from a open patio restaurant, food service at breakfast & lunch are delicious, rooms are impeccably clean and very comfortable. Highly recommended