Candlewood Suites Georgetown by IHG

We loved the full kitchen, only downside was that the icemaker didn’t work. Problem solved when the front desk gave us a bag of ice.

Quiet and comfy

Parking was in a dark area.

Overall it was a nice stay, not much to eat or do around it. The entrance is in and awkward position to enter if you're coming from the east over the bridge, you have to pass it, go on the round about and come back, beware of the median. There's no ice machine in the hotel and didn't have ice in room either. The hotel looked clean and the rooms were too.

The staff was pleasant

The staff had no resources to meet needs. We asked for a can opener and they said they had one but couldn’t find it. The dishwasher was broken but there was no one to repair it because of weekend. I went to dollar store and picked up what I needed and left utensils in the unit.

Gage, the front desk clerk at check in, went above and beyond to resolve a room ready problem. The hotel was clean, updated and a relaxing place to stay. Highly recommend.

Great and nice building

I like everything

Abby, the desk clerk, was very friendly and helpful. Whatever you’re paying her, it’s not enough. Great experience overall.

Room had not been cleaned well before I got there; old coffee grounds still in the coffee pot and hair in the shower. But the beds were fresh. I stayed 3 days and no one ever came to make my bed or bring fresh towels. I had to get those myself. The desk staff was helpful, especially the young woman with the physical challenges. She worked very hard and was friendly.