Hampton Inn & Suites Winston-Salem/University Area

There was no hot water… ran the shower for 10 minutes and nothing Breakfast was OK…

A shower wand would of been a great added item in the bathtub. At checkin clerk was attempting to charge the 25.00 security deposit twice as on her end didnt show it as going thru on my end it did & I pulled up our bank acct to prove it had went thru. Needs charging station at bedside tables as no way to charge phones or watches. Overall need more outlets!

Loved the room and how it was set up. Professional, helpful staff. The bed could have been a little harder.

All was as good as expected

The location was close to the highway and several good food options. It was clean and the front desk staff was very helpful with trying to get two of our three rooms near one another on the same floor. I stayed in the king suite and this was hands down the largest hotel room I have ever stayed in and absolutely loved the room- plenty of room for me, my wife, my six year old child on the pull-out bed, and more than enough room for me to set up two pack-n-plays for my two year old twins.

The carpet on the second floor had several high areas in the very center of the hallway that had bunched up at least 3-4” and I witnessed at no less than four times where elderly people were tripping on it (I also tripped on it once). During breakfast at its peak time (7:15 am) there was only one person working on restocking food. They only had one of the thermos containers of coffee for the entire dining area and it ran out of coffee several times while people had to wait for more coffee. The employee working with the food did not seem to be in a hurry when she saw people waiting on coffee or other empty food options.

Enjoyed the Hotel.

Clean, spacious room. Decent breakfast. Quick WiFi. Convenient area for Winston-Salem.

Great stay, best value for money!