Citrus Chambers Mahabaleshwar

A tattering place. Best avoided. We were given a room next to the litchen. There was also lot of noise of civil construction. On my complaint the front office offered to shift me to a basic room which was hardly adequate for 2 persons. It was only when I rang up SPG(I am a member) for an accommodation at Le meridien that the front office offered to upgrade to a suite. Here too the refrigerator was full with frozen water which gushed out and made a wet floor. The dining area and the food too was pedestrian more like a canteen. This location is best avoided. The only ++ was very co-operative staff. But you don"t select an accomodation based on the courtesies of the staff. My views could be bit biased because I moved in here after 2 days at Le Meridien. The rates at both these hotels were the same.

Although the hotel is clean comfortable but with regards to the money spent, the property and facilities are below the standard of 4 star hotel. Plenty of good options available at this price point.

It was an excellent stay with family and friend. It is located near to market and a heritage hotel. Rooms are very specious and very cozy for family stay.

Very pleased with the hotel. Hotel Staff was very friendly.

The room had a musty, damp smell which refused to go away even after airing it. The staff refused to change our room and claimed that they were sold out, even though the hotel looked rather empty. There was a lot of noise because a new roof was being installed. Overall, not worth the money spent - too expensive for the condition of the hotel.

Very nice hotel. Suit room was excellent and was with a Jacuzzi. Food options in buffet and a-la-carte were pretty large; food quality was OK. Very close to the market but peaceful surrounding. Weather was misty through the day and night and was heavenly. Online booking done through Expedia was not reflecting in the hotel's reservation system. Luckily rooms were available or could have been a problemr. Otherwise a wonderful experience.

We were happy with the quality of breakfast served as buffet. We would love if there was a buffet for lunch and dinner as well.

I was lucky to get spacious deluxe rooms. The room fixtures were of good quality. Breakfast spread was decent. Need to improve the taste of food served for Lunch and Dinner. Need to keep an attendednt at Pool side who takes care of towels etc... Hotel does not have a scenic view which is the negative side but well maintained gardens make up for it

Nice hotel with a good location, we went there on our wedding anniversary and they treated me as a special guest. upkeep of the hotel was nice, staff good but may need some more professional training.