Raven Hotel by Greene King Inns

It was good for what I needed

Some of the facility’s were a little dated

Breakfast ok Parking ok

Mould in bathroom. Noise from next room when using bathroom. Needs outside and inside refurbishing. Manager needs to be more customer service oriented...not helpful in any way to help request for giving any leway to getting into our room for preparing for changing for nearby wedding. The whole place in pub area filthy... Gone downhill since our last visit...won't be booking again... 2 out of 10

food was good

room was a little small and the bathroom was not perfect

Excellent location and very friendly staf

Location. In the centre of the village. Literally a minuet’s walk to the train station.

So so dated. Room decor and furnishings desperately need updating. Breakfast shocking!!! Couldn’t advise me on gluten free ingredients for breakfast. So so out of touch! PLEASE look at offering a proper gluten free/allergen free menu. I asked if certain items contained wheat. The young lady waitress didn’t have a clue as to what I was talking about. She asked the breakfast chef and he/she had no idea either!! I cannot believe they have no clue as to allergens!! My requested gluten free ‘breakfast’ arrived with bread (I presume not gluten free), on my plate, and was barely lukewarm. I managed to eat some of it but once cold the rest was wasted. For me hot food should be hot. My food arrived not even lukewarm. Coffee was cold. I took one sip and couldn’t have any more. £12.50 for a cooked breakfast that contained hardly any gluten free options and was cold with cold coffee! Absolutely shocking! I’ve never had such a bad experience. We have stayed at The Raven a few times over the years, but unfortunately this will be the last. We didn’t stay for breakfast on our second day even though this had been already paid for. Instead we went to Newlyns Farm and had a fantastic, hot breakfast with hot coffee for less cost. Their menu clearly stated gluten containing items and I thoroughly enjoyed my breakfast. Such a contrast to what I received at The Raven. We won’t be returning to The Raven again.

Nothing

Room was not fit for purpose Leaking ceiling Dirty No parking Staff unhelpful

Great atmosphere,friendly staff and top quality food 🤤👌

Good location

Bit dated