The Westin Shenzhen Nanshan

员工服务不错

房间家具地垫要更新

The hotel was in a convenient location in that it was above a mall and a metro train stop. Taxis were plentiful. Staff attitude friendly. Bedding was comfortable. View of the Window of the World was beautiful. Sound proofing was good.

I had booked 3 rooms in total for 6 adult family members. The hotel staff initially had some trouble finding the reservations and took around 25 minutes to finally sort things out. The rooms - whilst generally clean, the rooms were dated. The carpets in all 3 rooms (Premier Deluxe rooms) were somewhat shabby and did not look clean. The hand basins in all 3 rooms looked old and worn, ours had darkened pits and family members in another room reported cracks in the basin. The TV in my room had some problems with its sound system. Family members in one of the rooms requested a change of rooms, but had to move back to the original assigned room because they found the new room had a strong smell of cigarette smoke. The staff acknowledged the problem and were apologetic and offered free complimentary breakfasts. We were told that the hotel will be undergoing an renovation in the coming year.

Хороший отель.

На завтраке нет нормального чая и чайных ложек.

Nice location next to big shopping mall. Good fitness gym open 24hr. Spacious room with all the necessary amenities.

Just like any other chinese hotels, even though it is non smoking room, I can smell smoke. For high rise rooms, waiting for elevator is long.

位置方便，在益田假日廣場上面

由於比較晚入住，前台沒有問late check out 床褥太軟