ibis Styles Arlon Porte du Luxembourg

Great Parkin food excellent and staff really helpful

I have had the pleasure to stay at this hotel for a long period of time due to work. The hotel is perfectly positioned: just a couple minutes away from the highway exit and pretty close to the frontier with Luxembourg (10 mins), which makes it very easy to find and reach. The hotel has also been recently renewed, the rooms are clean, comfortable (props to the bed) and well taken care of. The air conditioning worked great, despite being freezing cold outside. The restaurant service provided has been satisfying too.

We stayed at the Ibis Styles whilst enjoying a weekend in the snow. Arrival was great, friendly staff and good initiatives by the hotel to make this a COVID safe stay. However, that's where te good things ended. A large group of Dutch people arrived at the hotel and probably thought that COVID rules don't apply to them. They held parties in their rooms, leaving the doors open en going from one room to another, of course without wearing masks in public areas and whilst shouting at each other down the corridor. The kids made the corridors their play areas, screaming and running down the corridors till late at night. Our kids didn't understand why these kids were allowed to behave like that and kept our awake. Making a comment to the guests and asking the hotel staff to do something about it didn't make any change. If it hadn't be for these people, could have been a nice stay. Hotels management should take their responsibility and not allow such scenes.

The room was clean and beautifll. Due to covid,we had to take breakfast in the room: the plate with breakfast was very good. We could ask for coffee and thea as we like. There was no toilet brush in the toilet room. You had to open the water tap slowly because otherwise your clothes were wet.

Good parking, good choice breakfast and comfy bed. Heating control not working in room so a little cold for October

This is a dog friendly hotel nearby the city of Arlon and ideally located only 5' from the highway exit in a woody area. The hotel staff are extremely friendly and helpful, rooms are simple but ok with very good beds. Food being served in the restaurant was very tasty and service was efficient. Ample parking space available.

We went tot this hotel for 2 nights with a voucher called Bongo. We arrived and the lady at the reception was very kind. When we came into our room, we saw it was dirty and the bed wasn't made. We received a new room and we could get over it. Our new room had airco but we we're not allow to use it so it was 30 degrees in there. Then it just got worse. At 9 in the morning then started working in the room beneath us and the staff just lied to us and said it wasn't true. Next morning the staff came in our room while we were still in bed. Again they we're unkind and did nothing about it. The hotel is ok but the staff was unkind and unprofessional.

We stayed here two nights to visit Luxembourg. It was a very average hotel. The rooms were big, however poor location, it’s not within walking distance of Arlon. Towels were very thin!! Breakfast was good, although the staff member was happy eating breakfast and making a coffee for herself rather than filling up supplies.

Spent 2 nights at this 3 star hotel. Did not have high expectations, but everything was fine. Ate at restaurant 2 nights, good decent food. Breakfast was good. Loads of choice. Room was spacious , minibar, coffeemaker. Flat screen Tv. Room and bathroom very clean. Friendly personel. Great price/quality