Holiday Inn Express & Suites Casa Grande by IHG

Excellent

Nicest place we have stayed at in a long time

The front desk admin was amazing and checking in was very easy. Her service was professional and she was extremely kind. The room was very clean and overall pleasant stay

I did not like the thin walls between the rooms, and I did not appreciate the loud party that went on all night across the hall.

Excellent

Expensive. $296 a night per room is a little expensive.

Did not like anything about this property. The first thing I see when I go to park my work truck is a tweaker “working” on his car in the hotel parking lot, stayed up most of the night checking on my truck to make sure it wasn’t broken into. The doors don’t even close to the hotel rooms you have to lift them up to get them to close. The shower drains are broken. Overall does not seem like the safest of places to stay and with no security to watch vehicles in the parking lot I would not recommend being the area that it is in.

It had plenty of open space around. I did not like that it was a bit isolated

I was quoted one price that included taxes and was charged over $50 per night over the quote. When I asked staff why they said it was their room security in case of damages to the room. They dismissed my complaint and told me to have a nice day since they already collected my money. I was there for four days and the hand soap dispenser was never refilled even though I asked a few times. I did not get clean towels on my last day there.

Overall it was a good stay. Rooms are much bigger than most. Breakfast is included. Decent location but some homelessness in the area.