Holiday Inn Express & Suites Casa Grande by IHG

We have traveled to 3 different hotels in AZ over the last two months and this was by far the worst. It’s under construction which isn’t a big deal and they kept the lobby clean. However the doors don’t seal so when the neighbors kids are running naked down the hall it gets a little irritating. We seam to have ended up on the worst floor. We chose the 3rd floor because it usually the quietest. First we came back our 2nd night to find the maid had been in our room. Due to COVID no hotels provide nightly cleaning for a good reason. We sprayed everything down and bring our own pillows to be safer. Our pillows had been moved and handled, everything touched and someone else’s hair on the sheets. I had to spray everything again and sleep without pillows. 2nd the naked kids screaming high everybody, hello neighbors while the parents laughed at 10 pm at night. Then our neighbors right next door screamed , laughed and threw something against the wall until 5 am in the morning. We called the front desk and he said he was alone so could not leave the desk. Someone did come up later we could hear the conversation however it was a please be a little quieter and they proceeded to get louder. We paid just like everyone else for a safe relaxing evening. We did not get that yet the ones who broke all the rules enjoyed themselves. The management played concerned and said they would call us ....no one ever did. For a party hotel please enjoy these accommodations

Bad Quality Hotel. Staff is rude and smells bad AF

I stay at this hotel every time I’m in Casa Grande and it’s a clean and quiet place.

This stay was not worth the price of our stay. First we arrived only to find out they were remodeling and the breakfast area was closed. They only offered a bagged breakfast. Then we go up to the room, the suite was not a suite a at all a suite. The only difference between the two rooms was the sofabed. Which was horrible, the mattress was barely there.

Kylie got angry over a printer not working. There was nosey remodeling and our room right by the elevator.

I wouldn’t stay at this location again. Staff was not friendly at all and the location had a weird smell.

Room was very comfortable for our overnight stay. They were under construction during our stay, but still provided a grab and go breakfast for us. The issue with our stay was they checked me in incorrectly and charge my credit card even though I had already prepaid with Hotels.com. In the end all charges were corrected by the manager Marcus, but this was after more conversations with the desk help than I felt was necessary for an overnight stay. All said and done, the stay was comfortable. I recommend you make sure they check you in correctly if you already prepaid. Unfortunately, I will not stay here again.

Hotel is under construction ... felt like I needed a hard hat just walking from check-in to the elevator. WIFI did not work. Walls were paper thin ... kept awake for 2 nights by a family with 5 kids and a dog who were up all night yelling, screaming, jumping, barking, etc. My call to the front desk to ask for someone to come upstairs and ask them to be quiet ... resulted in no help. AVOID TJIS PLACE AT ALL COSTS

The hotel is undergoing a complete remodel. I was disappointed to not have been told. A waterline was damaged during the work. Our first room had a clogged toilet. No coffee was available except in our room in the morning. Otherwise, it was a fine group running it.

Room was clean, comfortable. No power for either side of the bedroom