Columba House

I loved how easy checking in and out was, I didn't need to worry about checking in late or reception times as all I needed was the key code. Staff could be communicated with on my phone which I liked as well, as it felt more like staying in an air BnB apartment than a hotel. The location was beautiful, with easy access to the Cairngorms and I loved that it was pet friendly. Having packets of Haribo, biscoff biscuits and lots of tea and coffee set out for us was a lovely touch too.

The mattress was a little old as I didn't like that I could feel the springs, but once I laid down it was comfortable enough.

It was warm and cosy with excellent bathroom facilities. And very good value for money.

The bedroom itself and the furniture was a bit dusty.

The location was good and the gardens were lovely.

It was very cold and temperature/heating could not be adjusted, the toilet had what looked like feces on the wall. The bedding was very thin and only 1 small extra blanket for single bed and nothing for the double and only 1 thin pillow per bed.

Warm & comfortable accommodation in Kingussie, great location near rail station, very quiet, you could hear a pin drop, easy self check in and out, breakfast room with microwave and fridge, free cereal & pastries, coffee machine, excellent lounge for guests to relax. I will return.

More hostel than hotel, no staff, I had no interaction with anyone the 3 days I was there, but is that a bad thing ??

Staff a disgrace very arrogant doesn't even try to speak to customers

the bed

getting the key for room

Not much

No reception, long winded key access. Room tired and dirty worn furniture.