Hampton Inn & Suites Baton Rouge/Port Allen

There was a booking issue that they tried to fix the next day, and did, but I didn’t get the room I paid for the first night. But did the next 2 nights Couple broken things in room, toilet handle, first room wasn’t that clean! Breakfast was just OK not a big assortment Overall, they did there best

There was some damage to the mirror and the wall in the shower had broken tile.

The staff were friendly and they had a great breakfast. The room was also very clean.

Wonderful stay great location

Convenient. Items in the room were not fully restocked.

Check in was very easy. I believe her name was Chole(she likes pickled quail eggs) that checked us in, very sweet and personable. Only complaint was ice machine didn't work on our floor. My son had left 2 of his school bags in the room by accident. I called to check and they went right to our room and put them at the front desk for us to pick up. Also, didn't get her name (older lady with gray hair), but she worked breakfast and the hot water dispenser had luke warm water. I brought it to her attention and she fixed me up with some hot water for my morning tea. All in all a great experience and stay

It was so nice! I would like to say though the pool was closed and that was a bumber but everything else was great! The breakfast there was Amazing!

Clean rooms and friendly staff

It was a good stay used it mainly for checking resting and sleeping. Only thing was we had a very late check in and day lady was very polite and friendly. When we checked in close to 1 in the am the young lady working was not to friendly talking on her phone with someone and cussing about having to be working and ready to take her days off Very unprofessional. Other than that little incident happening when I was checking in. It was a very nice stay other than that

I have been coming x 1 per year to a local seminar and have never had any issues staying at this location. This year seemed to be different as the hotel suddenly has lots of age related issues. The room 421 that I was given had an adjoining inside door (which in itself is not a problem) however, the bolt on my side did not work (just spins) - only the flip latch for safety! Being a woman staying alone that in itself was concerning. The bathroom had long black hair all over the floor and in the tub mildew on tub surround and all the metal surfaces were extremely rusted. The bed linens were quite aged and there were dried blood spots on the sheets. I changed to the other bed and it was better. The room was quite loud and 3-4 times throughout the night I was awakened with a loud slamming noise within an 8 hour time period, each time waking me with a sudden jolt. Not great for a restful sleep. Upon checkin, I tried to prepare a cup of hot tea downstairs before bed. The water was barely warm and would not even steep a tea bag, I tried again the next morning at checkout and the water was still just lukewarm at 6:30 am. You would think that they would have started out with fresh water in am when making morning coffee. The hot breakfast was extremely limited and not nearly what everyone is accustomed to with Hampton Inns. The best items were the sealed yogurt, milk in cartons and fresh fruit. Overall I was disappointed with this location.