Arai Ryokan

We had a wonderful stay. The location and the place itself were beautiful. The staff were very kind, and Hasegawa took especially great care of us. The onsen was lovely, and the traditional dinner was a unique experience with many courses and a variety of flavors.

The yukata weren’t ironed

Absolutely stunning location. Beautiful historic building, spotlessly clean and comfortable with incredibly kind and friendly staff. The onsen baths were lovely and the peace and tranquility were very special. The meals were fantastic - two of our party don’t eat fish and the hotel went out of their way to provide delicious and varied alternatives. The staff who looked after meal service were so friendly and helpful, explaining how to eat the more complicated courses.

Having no beds or comfortable chairs in the room during the day may be difficult for some - though I’m sure the hotel would provide an option on request given their absolute commitment to making the experience fantastic for their guests.

Fantastic! Mae was an outstanding hostess... we loved her laugh and splendid smile & professionalism

Great location, very traditional Japanese, staff is very kind

Kaiseki dinner is very special

Everything is perfect, high standard. I specifically like the beautiful garden. Location is great, very convenient to everywhere.

Nothing

Everything was beautiful! The Koi pond was one of the biggest highlights. The staff was incredibly helpful, even to English speaking visitors. The area was beautiful and quaint. This was a wonderful way to wind down after 10 days of nonstop walking and traveling across Japan!

Wonderful property- great Onsen with multiple baths, great location right in town

落ち着いた雰囲気の館内で朝風呂含めお風呂も3ヶ所入りましたが、どこも混みあうこともなく、素敵なところでした。周辺散策もお散歩にちょうどよく、是非また泊まりにいきたいなと思いました