Elite Seef Residence & Hotel

The front desk guy in the night shift was terrible. Zero attitude, rude

I am writing to formally file a complaint regarding the behavior of the front desk employee during my stay last night September 22 (unfortunately I don’t recall his name). Although I had made and fully paid for my reservation through Expedia, the employee initially denied the existence of my booking. Only after my repeated insistence did he finally locate the reservation and provide me with the room. His behavior was extremely unprofessional, disrespectful, and dishonest. This is not the first time I have faced such an issue with this same individual—it has already happened to me twice. Furthermore, I have personally heard other guests express similar complaints about him. Such conduct not only causes unnecessary stress for guests but also damages the hotel’s reputation. I kindly request that the hotel management take appropriate action to address this matter and ensure that future guests do not encounter the same experience.

الفندق جيد والغرف جيدة

Everything!

Needs renovation Room amenities need improvement

Breakfast at Julio's Main Restaurant is enjoyable with a nice variety of fresh dishes. The staff are, Sunny , Naushad welcoming and courteous, providing excellent service throughout. A warm and comfortable place to begin your morning.

Worst eid experience ever , bad service and my privacy was breached . Hotel accused me of stealing towels when it was our own towels . Their housekeeping staff open your bags and take pictures of the inside of the bags . When i informed them that this is a breach of my own privacy and its against the law they became nervous.

This hotel is poor in quality and otherwise will not recommend for longer stay location is good only Maintenance staff is generally good 👍 - wifi does not work properly cannot download in the evening complained 10 times no solution ??! - the bed sheeting is not properly creased just duvet is kept over the bed while cleaning - I put few waste papers on the floor in the bedroom to check whether they clean it or not the papers were not picked from the floor while cleaning the room standard of cleaning poor - wash machine not working now repaired - furniture poor quality dating back from 2010 when I stayed here for a longer period - water flow in taps wash Badis too slow - I have been here 2 months but will move out - gym is fine steam room always have to tell them pls put it on ?? - electric stove takes 1.5 hr to boil an egg ???

Nice stay

Not too bad, not too expensive, not too good. I guess some standardization needs to be applied. Maybe the rule is you get what you pay for? Anyway, not a place for expat communities nor families in my opinion. Many nicer places in Bahrain for the same price. Misleadingly advertised as a 4 star property.