Riad Al Ksar & Spa

We were three women friends on our first visit to Marrakech. Choosing Al Ksar was the best decision we made. Not only is the property beautiful, but the management and staff are simply outstanding. Everyone from the skilled spa therapists to the housekeeping staff went out of their way to make us comfortable. The managers [owners?] Olivier and Damien couldn't do enough for us--preparing special meals, booking excursions, following up later to make sure everything was satisfactory. Their warmth and attention to detail made us feel truly at home. Now that we're back, we can only dream of those breakfasts and dinners on the rooftop terrace, punctuated by birdsong and the haunting calls to prayer.

Very warm welcome that was informative and settled us in well. The Riad is well located to visit the souks and local restaurants on foot. We stayed 4 nights and relaxed on the terrace, enjoyed the breakfast and food on offer. The staff were very helpful and booked taxis for us etc. Our room was beautifully equipped with comfy beds, ample sized bathroom, balcony and seating area in the cool. Ideal stay, thank you Al Ksar Riad & Spa.

A super location in the heart of the medina. Walking distance to many of the attractions. Damian was always on hand for advice and guidance. We were lucky enough to have the ground floor room overlooking the pool with our own terrace. The room was comfortable and clean, unfortunately there was no tea/coffee making facilities in the room and as an earlier riser I enjoy a drink when I wake. However, having said that the morning staff were always accommodating and made me a pot as soon as they arrived in. Breakfast on the roof terrace was plentiful and tasty. My husband and I treated ourselves to a double Hamman, a great experience and again the staff were lovely. Overall a super time spent at the Riad Al Ksar

Fabulous riad, all rooms are beautiful, clean and well maintained. Loved the traditional decor and accommodation. The staff were very friendly, polite and helpful. The riad has an amazing courtyard with pool and a stunning terrace for breakfast, drinks and sunbathing. The location was excellent, next to Bahai Palace and walking distance to the Medina and most places. Around the corner is a lively square with nice restaurants. We visited as a family and would recommend.

We were warmly greeted when we arrived. We arrived a couple of hours before checkin and shown to the roof, and shown how to order food/drinks. We booked to stay at the hotels b&b. We didn't use the spar. We found the rooms clean and tidy. Air conditioning didnt work but there was a heater/fan in our room. No tv or fridge in room. Beds were too singles pushed together and were very high to climb on to. Beds were comfy. Shower was slow and cold. Breakfast was a glass of chopped up fruit, glass of yogurt then a plate with slice of cake bead and barmcake. And other breads then u were given a pouch egg. Tea or coffee. The English tea was the best. The gentleman who owns the hotel was always round and friendly. Wifi was good on all floors just need to sign in to them all. Would we stay again yes!!

We used the spa service for couple, inclusing massage and hamman. The atmosphere is really nice, the service was private and good quality, we would love to go back for this treatment any time! Absolute good price-value package to try local spa culture!

What a lovely place to stay. The welcome we received from Oliver was the warmest welcome we have ever had at anywhere we have stayed. He was always at reception if we had a question. The Riad was easy to find and in a good location. Walking to/from the Riad to the Souks and main square was easy and safe. Oliver had gone through a local map with us and marked out any places of interest. Rooftop was a nice place to have breakfast, and on the last morning there was a very rare rain shower so we ate indoors. We would definitely stay here again and would recommend. We never got to make use of the spa or pool as we were out and about all the time. The room was comfortable and spacious.

Riad al Ksar was a fabulous base for our trip to Marrakech. Perfectly clean and tidy with great rooms and all built around a beautiful central courtyard. The staff were helpful and polite and Olivier gave excellent suggestions, advice and opinions to all our questions. It is a short and easy walk to all the main sights and local action. Wholeheartedly recommended by everyone in my family.

We visited the Hamam and spa at the Al Ksar and were not disappointed. The owners and staff were lovely. The hamam experience was authentic and our massages were just perfect. Afterwards our lovely mint tea was so relaxing in the beautiful surroundings of the riad. Many thanks!

Superbe accueil de Damien qui est à l écoute de ses hôtes toujours présent pour des conseils. Riad très calme super petit déjeuner sur la terrasse. Personnel agréable et très gentil. Très bien placé. TOP