Artemisia Palace Hotel

Sehr nettes und fleißiges Personal.

Das Zimmer hatte nur Oberlicht und ein winziges Fenster mit dem Blick auf den Innenhof.

The situation was superb, close to restaurants and bars. Also close to bus stops and the tourist Red Bus - Hop on, Hop Off. Very central.

The staff, without exception, on the front desk could not speak English very well (I hasten to add that I don’t speak Italian BUT I’m not in the Hotel sector!) and they certainly DID NOT tell us any information on buses, restaurants etc etc. Also they were not very friendly as when you were coming in and going out they very rarely even looked up from the desk! They all should be sent on a Hotel Hospitality Course. On the other hand the lady cleaning our room was very friendly and also the lady (Giovanni) in the breakfast room was extremely pleasant, helpful and went out of her way to get you anything you asked for - and always with a smile.

Colazione fantastica!! Da 5 stelle!!!

Tutto perfetto!!!

The hotel’s location, the breakfast, and the staff were excellent.

Our room had no window. We booked two rooms with our friends at the same price; theirs had a terrace and was bright, while ours was dark and had no window or terrace. The walls in the rooms were also very thin.

Breakfast was excellent. Bed was comfortable Just outside the historic center (10 minute walk). TV had some English channels

Room was on the main road and noisy at night. Didn't like that there was no TV channel listing. Shower very small. Even though the bathroom was big.

La ubicación a 10 minutos andando de la zona centro. El personal muy agradable tanto la chica de recepción como los empleados de la cafetería donde daban el desayuno.

Las instalaciones no corresponden a un hotel de 4 estrellas. Una de las habitaciones sin ventilación, con una ventana horizontal, estrecha y pegada al techo. Da sensación de claustrofobia. No se avisa de eso en la descripción. Pedí cambiarla pero el hotel estaba completo y fue imposible. El baño necesita una actualización, en la base de la ducha hay suciedad como de moho. Falta de insonorización, se oía muy fuerte el ruido de la cisterna de la habitación contigua.

Petit déjeuner de qualité avec du choix Qualité de l’accueil par le personnel

La décoration des chambres est un peu vieillotte

Das Personal war sehr freundlich, das Frühstück reichhaltig und abwechslungsreich. Die Zimmer sind schön und gut ausgestattet. Direkt vor dem Haus halten mehrere Buslinien, sowohl zur Altstadt und zum Hauptbahnhof als auch in andere Stadtteile.

Am frühen Abend oft etwas Lärm von den Straßen. Das Personal ist hilfsbereit, kennt sich aber nicht immer gut mit öffentlichen Verkehrsmitteln aus.