Fairfield Inn & Suites by Marriott Selma Kingsburg

I booked our room last minute and it was available within 10 minutes of the confirmation. Very clean lobby and room, very comfortable beds and staff was so kind.

N/a

Beautiful area and a lot of useful things

I didn’t know the gate locked at a certain time but that’s on me

Close to event I was attending.

I stayed two-nights and my room was not cleaned. The bed made a stringy sound when you sat or moved. The alarm went off twice at 6:00am both nights. I turned off the power surge the first night and thought the problem was solved… it wasn’t. The breakfast scrambled eggs were not good, none of us ate them. There was no cream cheese for the bagels and my niece did not like the nonfat milk. The second day, we went out for breakfast somewhere else. When I was checking out, the receptionist was on the phone for a while… I went to load the items in my car and came back to finally check out. The receptionist did not ask me how my stay was. So, I mentioned that the alarm went off twice at 6am both days. Her response was “Well, you should’ve called the front desk.” I saw that the middle aged woman did not care about my experience, so I just left. I was about to get into my car when a man who had just checked out asked how my experience was and he said he had a bad experience also. This was my second time staying there and sadly I will not be returning.

Nothing at all.

1 customer service 2 bed was so uncomfortable as it creeked with every turn. 3 hair in sink that was not ours 4 Fan in bathroom was made a very very loud noise constantly. 5.After talking to Monica the Manager it was like she knew about all the issues I was complaining about. 6 As I returned to load my luggage I literally caught Monica the mngr. Rudely responding back to another guest's and her complaints as well. We would recommend that you choose another Hitel to avoid this issue with this specific property.

Friendly and helpful

Shower not hot

Quiet considering it is near the freeway. Nice Christmas decorations. Staff was helpful and friendly.

Parking lot could use some additional lighting.

The property was exceptional.

It is near the freeway, but I didn’t have a problem sleeping.