TownePlace Suites Dallas DeSoto

The only thing I did not enjoy was my room on the first floor. It was very noisy at 1:30 am. I did not know they had a room they rent for parties / functions. If I would have been told by the front desk at check in I would have preferred upper level floors.

Great available

The front desk staff, Ms Missy, was amazing. She made checking in pleasant. This is by far the nicest hotel we’ve stayed in in a long time. They even have security. Shout out to Mr. Lonnie. Gerald from the Roe

One of the best stays we’ve had in a long time! The staff was so welcoming and attentive! The staff was one of the best parts. Grill outside was a plus for dinner options. Rooms were clean and comfortable .

The service and rooms were excellent..Ms Azha was so polite and helpful in everything that we had questions or concerns with..

Check in was delightful with Azha! She handled everything very professionally. Rooms and public areas were very clean.

Excellent Customer Service, the Azha Denson Way Excellent customer service isn’t just about answering questions or fixing problems — it’s about making the customer feel seen, heard, and ultimately cared for. That’s exactly what Azha Denson daily Azha has a way of turning even the most routine interactions into something meaningful. She listens first, responds with kindness, and makes sure every client walks away feeling like they matter. It’s not just about solving issues — it’s about building good environment for the consumers. Thank you Azha Denson for all you do @ Townplace I hope your great work doesn't go unnoticed you deserve a pay increase that's the least Marriott can do to accommodate an excellent employee!!! LaTroya Gipson Rooms# 102 & 427

The lady at the desk, Missy was wonderful and upgraded our room when they didn't have a regular room with a king bed. Our whole experience at this hotel was great.

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