Shima Onsen Kashiwaya Ryokan

It’s surrounded by nature and the staff were friendly and helpful. It’s also very clean.

Kashiwaya is simply the perfect ryokan. We stayed in a Japanese traditional room with the most stunning view of the surrounding mountains. As there are only 14 rooms, every guest was treated like royalty by the most incredible staff. There are three private Onsen to choose from and an easy light system to know when they’re free to use. The facilities were fantastic, the onsen sublime, and we loved having free coffee in the library. The food experience was extra special. A tasting menu with every dish so thoughtfully considered, prepared and it tasted amazing. I have to mention how special it was that the staff remembered it was our honeymoon and they not only congratulated us but prepared a special dessert for us. Thank you for making us feel so wonderful. Everything was special down to the smallest detail, including stickers to personalise your slippers, the wide variety of colourful yukata and even remembering which outside shoes were ours after the stay.

We loved EVERYTHING.

Friendly and welcoming staff that was very accommodating to our dietary restrictions :) Clean, private onsens near the beautiful Shima River. We enjoyed our walk into town exploring the area.

Traditional authentic experience staying at this picturesque ryokan. Beautiful views of the mountains and river below from our balcony. Staff were polite, friendly and attentive. A direct bus was organised for us by hotel staff from Tokyo for additional charge. Vegan kaiseki (multi course) breakfast and dinner were offered. Private onsen were exceptional (and very hot as they are natural!). Free bicycles provided for us to explore the town and surrounds.

While I’m vegan and absolutely loved the meals, my partner is not, and unfortunately the property wouldn’t allow us to have one vegan and one non-vegan meal. This was disappointing for him, as he found the vegan dishes quite challenging, especially while others around us were being served meat and seafood options. We were aware of this policy when we booked, but it did take away from the overall experience for him a little.

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ありません