Shima Onsen Kashiwaya Ryokan

Perfect escape from the hustle of Tokyo. The private onsens are a great way to unwind in a tranquil setting and the traditional breakfast/dinner were a tasty and filling, insight into the local cuisine. Staff were also great and always on hand to help with a smile.

Exceptional hospitality and service at this ryokan. Fairly easy to find and access the bus. The meals and breakfasts were perfect and they give you a wide array of food based on your choice. The rooms were of traditional Japanese style and the whole place was clean. The private onsens were spot on and amazing to relax in while looking up at the mountains and easy to access.

Nothing it was the perfect stay for a few nights.

Amazing staff and facilities!

I absolutely adore this ryokan, it's the second time I've been here and it's just amazing. The staff are super lovely, the hotel is huge and clean and smells great, it has three private beautiful hotsprings, and the food is amazing. They said it would be a bit tough to make vegetarian food for one person, but every day I had a personalized menu and it was so delicious! The whole town is just adorable and the hiking in the area is great.

It would be nice if they still offered vegan food for one guest like in the past.

The food, the service, the location. It was something straight out of a fairy tale. 11/10, would recommend staying here to anyone visiting Japan.

Es war ein wunderschöner Besuch. Klasse Empfang und das Essen war ein richtiges Highlight. Am besten wären die privaten Onsen. Sehr sauber und unkompliziert. Es gab einen kleinen Souvenir Shop und wir konnten sogar shima onsen Badesalz kaufen. Wir kommen gerne wieder :)

The ryokan is comfortable with good jazz music. Food was delicious and the private onsen is great too!

None

Kashiwaya Ryokan was a wonderful place to stay in Shima. It's located right off the bus stop and is a pleasant walking distance to many other places in Shima. The food was amazing, and every meal as to be savored with all the senses. The service fantastically patient with us. One of the staff, Andrew, provided us with great recommendations on on places to eat in Nagano, our next stop. The three private onsen are a particular delight, giving people uncomfortable with public onsen the opportunity to get used to what an onsen is like. I would highly recommend this place for first time American onsen tourists, especially because it is tattoo friendly.

The place is a little expensive, but I personally think it is well worth the price. The walls are a bit thin, and we were able to hear some of the louder noises from a neighbor's room. A ryokan happy hour, like some other ryokan offer, would be nice.

Beautiful and extravagant dinner and breakfast. Very friendly and helpful service. Beautiful private and public onsens.

Liked it all!