Art Boutique Hotel Monopol

The service staff at Sky Bar was very lazy and not efficient. They messed up our food order, drinks and ultimately our bill.

It was one of the best property we stayed at during our entire Switzerland trip. The rooms were spacious and with sitouts offering beautiful views. The breakfast menu had lots of options and especially the croissants were crispy and delicious. The staff was super helpful and smiling. I would definitely recommend this hotel for a good stay at St. Moritz.

It was a beautiful hotel which was very central. I got an upgrade when I arrived, made my day it was a Lovely room ❤️ There is no air conditioning but a fan was provided upto request immediately. Would recommend this hotel the beds were very comfy also

Excelente hotel em Saint Moritz. Quarto amplo, cama confortável, com muitas comodidades como roupão, chinelos, café e chá. Café da manhã muito bom e spa completo. Traslado gratuito de ida e volta da estação de trem, que fica na parte mais baixa da cidade.

Great central location, friendly and helpful staff, picked us up and dropped us back at the train station, good breafasat.

Expensive, but then so is everything in this city

I would have liked to have given 5 stars but there were two issues. Firstly though, the hotel is well located, our room was very spacious & comfortable. It was really clean on arrival & the staff maintained it that way for our stay. All of the amenities were high quality. The breakfast was plentiful, fresh & high quality. So many choices. We had dinner in the hotel restaurant on our first night where we enjoyed a delicious meal & the portion size enabled us to share & still no space for dessert. All of the staff right from reception through to the restaurant (both dinner & breakfast) were friendly, attentive & professional. Importantly they all spoke adequate English which makes things so much easier for us non- Europeans. Now for the two issues. We would have loved to have used the pool/spa facilities but they close at 8:00pm. In midsummer, when it is so pleasurable to take advantage of the long hours of daylight these facilities should be able to be used until 10:00pm or even longer. The hot water flow in the shower was inconsistent & at times became much too hot. My wife even felt that her back had been burnt. Perhaps it is caused by other rooms in close proximity using water at the same time. If that is the case it should be able to be remedied & it needs to be as it could be dangerous.

Everything about this hotel is amazing! Friendly staff, great location, well appointed rooms, great spa!

This hotel was much more than I expected! I was forewarned that all hotels in St. Mortiz were costly, so I didn't want to set my expectations too high. Hotel Monopol is reasonably priced for the town of St. Moritz. Their service in my opinion, was 5 star! Sarah at the front desk took her time with us while checking us in, despite the overwhelming crowd (a group) checking in simultaneously. Our room was beautifully appointed with a bathtub in the large bathroom. The restaurant was delicious for dinner and had the included breakfast daily. It had a large variety and everything was very fresh. Sarah assisted us in planning a horse and carriage ride. All the staff we interfaced with were very kind and professional. Christian at the front desk as well as the waiters at the beautiful sky view bar were the best. I highly recommend this boutique hotel to anyone visiting St. Moritz!