Villa ReTa Hotel & SPA

Staff was very helpful. Clean facilities. Adequate communication (English, Georgian, Russian) comfortable atmosphere! Homey! Breakfast good + real foods.

Shakey elevator - Needs adjusted maybe.

Location is good. I visited there in December so I cannot fully evaluate all the amenities since the hotel is primarily focused on holidays.

The treatment I received at the front desk was not satisfactory. Although I had booked through booking.com and clearly stated that I only needed the room for half a day without breakfast, they charged me the full amount without even providing a receipt. On my second visit, I arrived without a prior booking and made the same request for a half-day stay without breakfast. They charged me even more this time, but at least they gave me a receipt. I overheard them speaking in their own language about my request, saying not to give me a discount because I supposedly had a lot of money due to my job. When I finally got the room key, I found that the room was clean, but the kettle was not working. Additionally, the shower booth was so small that I had to be extremely thin and short in order to fit inside and close the door.

Location, view of the sea.

Extremely freezing swimming pool. Very scary and old elevator. The bathroom leaked in the room under our room. AC not working properly. The Food we ordered from the restaurant was very bad. Old furniture.

professional services aka massages and health procedures..

very poor ac in the room. very high price for the "in the middle" facilities provided, decently old equipment . need to tune up and repair ac in the room, especially 303, toilet flush which was not that great, etc. the roof is leaking

The staff were nice and accommodating. The room was clean and comfortable.

The pool wasn't available and there really was no place to sit next to beach. It felt kind of run down.