Holiday Inn Express & Suites Lathrop by IHG

Comfortable enough, but dog friendly rooms are better on the first floor

Cleanliness and friendliness of front desk staff

Everything was great

Clean rooms and hotel, Thank you Patricia at the front desk very nice and helpful.

Staff was great.

The property was clean and well maintained

The elevator is sort of small, but the property is nice.

Good for staying

clean quier

Before I delve into my review of the Holiday In Express in Lathrop, CA, I feel it is only fair and appropriate that I disclose two key points about me and my relationship with IHG’s Holiday Inn Express Hotels. First, I am a 100% service-connected Vietnam combat veteran with PTSD and also a four-stroke survivor traveling with a service dog. Because of the way my generation’s homefront reception upon our return home from Nam and the difficulty in obtaining employment, I have what my wife labels a junkyard dog with rabies toward anyone disrespecting my wife, kemosabe service dog, and me. Equally, this is also applied to management or employees with less than professional personal attitudes and work ethics. With this said! My relationship with IHG’s Holiday Inn Express began in 2004 as the CEO of the Santa Maria Museum Of Flight and producer of their Thunder Over The Valley Air Show. While the airport where the event takes place has a major corporate hotel, I chose the IHG Holiday Inn Express in the city of the northern area. Why? Simply because the hotel rooms, management, and employees were top-notch, and they gave my military aircrews and civilian aerobatic pilot performers the guest service and respect they earned. In the end, IHG’s Holiday Inn and Hertz became the air show’s sponsor for over fifteen years. IHG’s Holiday Inn Express at Lathrop, CA, is a newly remodeled hotel that I believe is not only the brightest star and a rare gem in the hotel hospitality industry. They are not second to the competitors in other corporate hotels who could learn valuable lessons in management, guest relations, and employee work ethics. For them, just enough to get the job done is unacceptable. Striving each day to be the top-dog leader in the hotel hospitality industry is the only thing acceptable to management and employees. There is no slack. The remodeling design of the rooms projects boldly IHG and Lathrop’s Holiday Inn’s message to its guests that they are members of the IHG family here, whether this is your first time here or a returning guest. For example, the bar-type sink near the coffee maker in the guest room made it less travel for me to fill my kemosabe’s water bowl and easily make lots of coffee. The desk is more than adequate in size for a large laptop with an external wireless keyboard and mouse. The lamp and adequately padded office chair are a nice touch. As a freelance writer, I found it to be beneficial and an incitement to my writing stories. The bed is a rare creature comfort amenity in most hotels. However, the firmness of the mattress here has the correct degree of softness to even get a person with insomnia to sleep and stay asleep throughout the night. In addition, the flat-screen TV is directly on the wall in front of the bed. There is one feature in the bathroom that most guys and I are exuberantly grateful for: the presence of a counter area around the sink large enough for women and their cosmetics and hygiene products. There is enough room for a shaving kit. If this is not enough to entice you to make a reservation here, then maybe having a hot breakfast will do it. Whether it be sausage, eggs, bacon, or other items are to your liking, one thing you can count on there is a different breakfast menu every day. There are only two sad points in my stay here. One is the coffee brand. It is so strong it could put hair on your chest and on your bald head. So, at 77 years old, I travel with my famous brand of coffee. The last sad point is leaving my IHG family to return home. However, there is a bright light beaming through the darkness that I will be returning soon to reconnect with my IHG family. Sgt. Mike USAAR Ret.

The Receptionist, Patty, was excellent. Very professional, pleasant to talk too. Patty went above and beyond to make our stay very pleasant. Our overall experience was excellent.

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