Bellevue On The Lakes

Room, Cleanliness and location

Only missing smart TV otherwise rest was perfect

The view from the lake view spa suite was really nice.

The whole hotel looks really tired and needs an update. Our room looked very tired, the bathroom had mould on the roof above the shower, guessing that is due to no exhaust fan, was a vent but no switch to turn on, the tiles around the spa get very wet and I almost broke my neck getting out of the spa bath, the bed was not really comfortable as the pillows caused us to wake up with a stiff neck. Also the stairs are very steep to get up to the rooms, and coming down the stairs is somewhat difficult to come down without holding on for dear life, what made the stairs worse was it rained upon leaving and struggling to get down wet slippery stairs with luggage was almost impossible. Outside in the carpark are empty milk crates scattered around which I saw a staff member sitting on one having a cigarette which did not look good, surely the staff has somewhere away from where guests are to have their breaks, it just made outside look very untidy and not cared for, also a folded towel in our room had a cockroach squished in the middle of it which was disgusting. The pool area was ok, but once again looked very tired and needed updating, the tiles in the shower and toilet at the pool were extremely slippery when wet. I paid $330 for one night to stay here which was so not worth it and I would not consider staying here again.

Location and view

Room was tired and smelt of cigarette smoke.

Great location

Pool needs to be cleaned inside and out

Great location, accommodation comfortable and very clean.

Every time the door next door opened our door would creek and sound like it was opening up!

Location was great and the staff very friendly and welcoming.

No lift to the second floor. Wasn’t ideal for someone with mobility issues.