Llangoed Hall

This hotel is one of my favourites. We love coming back to Llsngoed Hall

Room was excellent cafetière had not been cleaned. Dinner was excellent taste and service. Breakfast experience was not the same toaster was too small for bread, there’s was no choice scrambled eggs were not fresh unfortunately breakfast experience did not match the level I expected or experienced during dinner.

The room I stayed in in this beautiful building was possibly one of the most beautiful I have ever stayed in. However when it came to the service of the staff there was a lot left to be desired... and this was in no means the fault of the staff of which there were only two... to run the bar and service the needs of the guests. I did feel that it was odd that every time I called the hotel before arriving that there was never anyone manning the phone, but regardless we were not put off. If I was to visit again, I would want to know that I wouldn't have to wait at an empty bar for 12 minutes before being served (I know the 2 staff, one of which was a trainee) were busy with the dining but at £270 a night, that isn't good enough and not my problem... I don't wish to seem petty but lots of other short comings occurred like being first into the dining hall and one of last to have our order taken, waiting until the end of our starter before our drinks arrived and taking far too long to reseat us when my wife couldn't read the menu because of the dim light. I get that there was only two staff and there were 10 couples in the dining room but this is a failing from a managerial point of view which I definitely didn't expect from such a seemingly highbrow establishment.

Dining experience grim / food well below expectation / would choose to dine out in future - lacked atmosphere - very disappointed . Lack of staff - after dinner lounge tables of dirty china not cleared from teatime and fire not lit ! Beautiful venue but poorly run !

Fantastic weekend break, comfortable in beautiful surroundings. Ideal location for visiting Hay on Wye & Brecon

Stayed for husband’s 60th birthday and had a wonderful time. Room was fantastic and dinner was phenomenal. Staff were really helpful and friendly. Grounds were breathtaking. Will definitely stay again.

Beautiful house, excellent service, wonderful setting.

An absolutely fabulous hotel. The staff were extremely friendly and welcoming and it was a stunning setting. The room was perfect and the food was delicious. Will definitely go back again

Really lovely hotel. Welcoming, good breakfast and steeped in history.

Stayed here a few years ago and had an incredible stay, so returned. However was very very disappointed. The hall is as emasculate as it was before but the service is non-existent. Guests are wandering around trying to find someone if they need assistance. The staff member who served dinner was attentive but was only one of her, so if you were in the lounge there was no one to serve a drink or attend guests. Previously we had a tasting menu which was delicious and 5*, dinner at this stay wasn’t a scratch on it. I’m disappointed as I always tell friends and family about Llangoed Hall, but now I will have to advise them it has changed drastically.