Fairfield Inn & Suites Indianapolis Avon

We stayed two nights and were more than impressed. We were in town for our granddaughter’s basketball tournament. We were in and out of the hotel many times throughout the days of our stay. We were welcomed like normal on our arrival. The following morning at breakfast we met Sara. She came in asking how was our breakfast was. And the conversation went from there talking about why we were there, what was planned, where we were from. We talked about our families, and finally ended talking about the family things to do in our home town and nearby cities. Sara was so impressed with our home town she came back in and asked for the city again so she could put it in her phone. Each time we came back into the hotel she would say “there’s my favorite family “. We found Daricus ( sorry about spelling) the young man that took care of the breakfast room both mornings. Watching him he was always checking on food, wiping tables after people finished and left and doing it calmly. Which in some hotels we’ve been it in no way gets done like Daricus did. Conversation started as we were leaving and continued for a few minutes. The following morning we felt like old friends coming back in for breakfast. He remembered us, making us feel welcome & made it a point to talk with us again. Ashley who was working the front desk was also lots of fun to talk to. She was very helpful & knowledgeable & most of all friendly. Just like everyone else! She too was above and beyond in regard to making us feel like longtime friends. As we were heading out the doors…again..at the end of our stay, I told the manager this is better than home! We have enjoyed your hotel SO MUCH! And we traveled around the U.S. for national bowling championships for 32 years. Not our first rodeo! Thank you all very much!!! Unlike any other!!!

Awesome staff!!!

Nothing

After driving 17 hours to arrive at the hotel around 12:30am and already paying for a room online, we were told the reservation was false and the hotel was actually sold out. So we had no where to stay and was out hundreds of dollars with no information about a refund or help to find other accommodations.

Great experiance. Had a little issue with a room key but was handled perfectly. Would stay here again.

The staff went above and beyond in service from the moment we walked in the door until we checked out! Outstanding place to stay.

Great experience for the eclipse. The staff were present, friendly, helpful and as excited about the eclipse as the rest of us. They even handed out solar glasses on check in and at breakfast

The beds were super comfortable, and the entire hotel was very clean. Breakfast was enjoyed, as well.

The newly remodeled hotel is nice and comfortable. The staff is very helpful.

Overall very nice property. Easy check in. Stayed in room 220. Outlet behind bed closest to bathroom needed repaired as top didn’t work and it was loose in the wall. The shower curtain was too small for the bathtub so water got on floor. My bed was terribly uncomfortable so I slept on top of comforter. But I have back pain. Needed more outlets. 220 needs updated. Would stay again but ask for updated room