Holiday Inn Garland by IHG

Andrew was extremely helpful. Location was central to our plans.

nothing. Will return in May.

The honest truth it looks very good.I mean everything was in place. But the last time. I was there they were doing construction, but it really looks good now.. But overall it looked really good

No complaint

We liked the location.

It was under construction and was the most expensive place we stayed at out of 4 hotels. Here was no breakfast available.

Everything was nice

N/a

The young lady at the front desk was friendly.

Upon entering the room and inspecting the bed, I discovered what appeared to be semen stains on the bed linens. This is completely unacceptable and raises major concerns about the cleanliness standards and housekeeping practices at your hotel. This situation was not only disturbing, but also unsanitary and a potential health concern. As a paying guest, I expect clean, properly sanitized accommodations, and this experience fell far below reasonable expectations. I immediately reported the issue, requested new linens, then requested a room change, however the incident has significantly impacted my confidence in your establishment.

I didn't eat breakfast, think the Holiday Inn should have offered a FREE complimentary breakfast during their renovation ie., sealed muffins, fruit, juices & constant coffee in the make-shift food area. That seems like a Holiday Inn suggestion and a 100% solution. Kimberly Christensen kimee7777@yahoo.com IG 193 130 471 and should definitely be sent some vouchers for discount on stays or FREE BREAKFAST COUPONS

The NON-FREE BREAKFAST & non reduced Room Rate due to the TEXAS FREEZE & SNOW weather