The Inn at Kulaniapia Falls

The property itself was beautiful. Also the person who greeted us upon arrival was kind and helpful. The General Manager however was not kind and helpful. When we pulled down the covers of the bed we found at least 10 hairs in the sheets and on the pillowcase. There were also pieces of dirt/grains of sand in the sheets. When we complained someone came up to change the sheets but at that point we were grossed out. We couldn't stay both nights we booked - we could only stay one night due to being grossed out and wondering what else might be dirty in the room. The next day, when we spoke to the general manager via text, she (or he) was not helpful and was unwilling to admit any wrongdoing. I would definitely NOT recommend this place to anyone for staying overnight. If you want to stay just go for the outdoor activities and then leave.

Amazing , beautiful

The drive to the hotel sets the tone! Amazing boutique hotel with beautiful rooms. The waterfall is stunning. Breakfast is good. Would definitely return if travelling this way again

Nothing

We loved it. We paddleboarded and kayaked around the waterfall, which is beautiful , btw. We had an excellent breakfast. The service was stellar. We loved our room with views of the waterfall.

On private property out on the slope.

Unless you stay there the whole time, you need to drive in and out to Hilo... about 15 min.

The location is stunning with rooms just in front of the waterfall. The waterfall is free to access for guests and is one of the few ones on Big Island where you can swim. The surrounding are all forest and nature.

Hard to pick a negative aspect. Probably a better selection of snacks in the family room would attract given the lack of restaurant.

Amazing attention to detail, artfully and tastefully designed both the accommodations and the grounds surrounding the property. Very peaceful night's sleep too the sound of the waterfall and coqui.