La Quinta by Wyndham Columbus TX

Morgan at the front desk was wonderful. Had a problem with booking.com and she worked very long and hard to fix it

Check in

The staff were very friendly and the best part of the stay. Breakfast was better than I anticipated, with a good variety of choices and great staff. The gym needs work (only one piece of working equipment) and the hot tub was not available. At least the pool was nice, as it was too hot outside to use an outdoor pool.

The breakfast was good. The staff was friendly, and it was very clean. Our room was spacious, and comfortable.

Comfy bed, newly renovated room, friendly staff

I like that it was off the highway. Very clean. Could tell everything was new.

They were going through a remodel so there was constructions stuff everywhere. There is tile floors in the room so everything echoed. The shower pressure was really wacky. The shower just shut off in the middle if the shower.

The only thing I liked about the property is that the staff were attentive and that it had breakfast offered at no extra charge. What I did not like. -- I did not have access to the elevator and my room was on the second floor for the entire weekend. I was planning on using the fitness center for my workouts both days but it was unavailable. I also did not have another option for fitness, as the pool too was out of operation for the entire weekend. In this day and age to have spotty WIFI service is ridiculous. In what I consider to be a halfway point between to major cities you would think that almost all of your travelers would require dedicated, problem free WIFI. I had to login several times before it finally accepted the password I was given, and even then it would kick me off every 30-35 minutes for 1-2 minutes at a time. I am would have expected for such no use of regular facilities that a discount of 25% would have been offered but since, I received none when I checked in. I am likely to submit for a refund because I did not book my stay at this location to not been able to use all of the facilities that it offered and would have booked somewhere else.

Ok

4 out of 5 stars. Elevator was malfunctioning/property was under major renovation and was never advertised as such. Asked for a first floor room and they had none available. Front desk staff had to escort us upstairs in the elevator and we felt we could not come and go as we pleased. My wife had just had surgery and had we known this we would have booked a different hotel. Otherwise our stay was fine, but these things should be advertised so people can make better decisions on where they stay. Staff was apologetic and friendly. Just minus one star for the elevator inconvenience.