Homewood Suites Dallas Allen

The room was fairly comfortable. Unfortunately we were put in a room next to rooms that had just recently flooded. We constantly had noise pollution from fans and workers going in and out of these rooms. The hallways were fairly torn up, the wallpaper and baseboards were torn up, the two closest exit doors were barely hanging on and seemed damaged for awhile. Staff was always polite, but couldn't seem to do a lot.

Ok

The customer service needs improvement

The stay was good. Nearby all the events that I was part of for the weekend. Water on point gets hot fast. Customer service was great. Very spacious a home away from home.

The breakfast was good. The room condition was ghetto. The headboard was falling apart. The kitchen was nasty. The wallpaper was literally hanging off the wall. The curtains in the bedroom were only shears so light flooded in the room from the street and highway all night long the room had a horrible smell. The sofa was something they may have found in the trash.

It was very nice room and was clean. Needed more trash cans in the room. It could also use a little bit of an update, but otherwise no complaints! Would stay there again.

Cleaning schedule was not daily. It was once every 3 days. Cleaning occurred only after customer requested it

Bunk bed is very stinky and no humans can sleep on it.

It was ok. The pool was nice, food was good. Room was ok. Elevator and hallways were hot. Gym was decent.

A little old, but excellent service, excellent cleaness