Monte Casa Spa & Wellness

The hotel is very nice, the sea view room was very large with a big balcony, parking is extra although that is normal nowadays, if you get to breakfast early you will have a better selection. Where the hotel needs action is the attention to detail, staff numbers need to be increased at breakfast there was one lady working very hard trying to host, clear plates, restock food items etc...which she couldn't do all the tasks on her own. Please put a button to raise the car park barrier on the front desk so the receptionist doesnt have to spot you and run out, or you have to go back inside to look for someone. They have a lovely hotel with hard working staff but it is let down by inadequate numbers and it would seem lack of training which is down to management. When we visited about 6pm both the swimming pools were very cold, also the hot tub and jets around the pool not working.

Amazing !!

Nice

Detta hotell levde inte upp till våra förväntningar och kan inte kallas 4-stjärnigt. Jag tycker inte att hotellet är värt pengarna som vi betalade. Jag skulle inte åka hit igen. -Vårt hotellrum saknade tofflor och vi kunde inte använda safe boxen, inget hände trots att vi sa till -Frukosten var dålig. Disk plockades inte undan på borden så alla bord man satte sig vid i frukostmatsalen var fyllda med disk. Dukarna var smutsiga och borden smuliga. Det saknades bestick, glas, kaffekoppar nästan hela tiden på frukostbuffén. Knappt något personal i frukosten? -Duvor i frukostmatsalen -Väggarna i hotellrummet var smutsiga. Städningen var helt okej men inte toppen. Väldigt trevlig och hjälpsam städpersonal dock :) -Wi-Fi fungerar knappt från hotellrummet -Bilderna som finns på hotels.com ger inte en rättvisande bild av hur hotellet ser ut. Det är mycket sunkigare i verkligheten

Aspettative in linea con profilo, totalmente disattese. Struttura decadente, servizio non all’altezza, disponibilità per mia “uscita” anticipata negate. Sconsiglio vivamente a chiunque pernottamento.

The room I was given was interior, but quiet. The room temperature and bed confort were good. The towels were of very basic quality.

There was no hot water in the shower during our 3 days stay. We were told on the first day there was a problem, however, it wasn’t taken care of. The breakfast was great and the rooms were spacious.

Well located with very nice staff. I stayed in 2 different rooms and they were both clean and spacious even though my second one was a single bedroom. The hotel is next to the beach and all the restaurants and shops. It’s nested by the hill so it’s quiet.

Amazing resort with indoor and outdoor pools and all spa amenities down to robe and slippers. Upgraded to big suite. Bountiful, diverse, and delicious breakfast buffet. WiFi a little sporadic though on day of stay.

Spa à développer