Riad Nabila

Service was great and the facilities are good

The riad is not so well located

The service at this Riad was impeccable. Abdoul and his team strived to ensure that we felt welcomed and that our needs were attended to. Even when there was a situation with our bathroom pipe in the wee hours of the morning, Abdoul made himself available to help clean up and move all our items to another room. The property is a bit hard to find when travelling by foot, especially at night, so I’m grateful that the hosts helped to organise taxis for our travels.

What you pay for is what you get. Should have paid more and stayed elsewhere. Abdoul was helpful however the rest of the staff lacked lustre. Don’t expect water in your room to drink, a working iron, room service or general facilities of a usual hotel. More like a hostel feel with groups coming and going from there. The pictures look nice however the service doesn’t make it as good as it looks

My sister and I stayed in this Riad and we honestly think it’s amazing for what you’re paying for. It looks good in pictures but it’s even better in person. The interior is very traditional but not dated. Also, the room that we stayed in was spacious and housekeeping was spot on. We would go out and have a really exhausting day and would come back to our room feeling relaxed as they are consistent with tidying up. However, it is a bit difficult to find the area especially if it’s your first time in Marrakech. Saying the name of your riad won’t really help since there’s a thousand of it in Marrakech. Therefore, you have to know which gate it is on. Riad Nabila is by Bab Tagzout (gate) if I remember correctly. Saying this to your cab/tuktuk driver would make it easier for them to locate the riad. This is something our lovely receptionist helped us with. The receptionist named Abdoul was extra helpful. The first night we arrived, he came and pick us up where the cab driver drop us off (since roads are narrow, some drivers won’t come in to the street where this riad is) so be mindful of that. Having said that, before leaving the riad, you can ask your receptionist to book you a cab if you’re going somewhere instead of just going out and finding your way and looking lost. A lot of teenage boys will insist on guiding you and then end up asking for money. So be careful. Overall, our experience in Riad Nabila was absolutely fantastic and would definitely come back again.

Gourgeous and super clean! Loved it... will stay there next time

Mon séjour s'est très mal passé en raison de la négligence des personnes qui gèrent l'établissement. Les propriétaires sont toujours en vacances et l'établissement est géré à distance (lorsqu'ils ont du temps à vous consacrer). Aucun des problèmes rencontrés pendant mon séjour n'a été résolu et AUCUN geste commercial n'a été accordé pour remédier à toutes les erreurs dont j'ai pu être victime et qui m'ont laissé un goût amer. Je ne recommande pas du tout cet établissement ! - Erreur d'attribution de chambre - Riad vétuste et qui tombe en ruine à certains endroits - Climatisation qui ne fonctionne pas à 38°C dehors - Pas de papier toilette fourni - Quartier dangereux (surtout le soir) et taxis qui ne vous déposent pas devant le RIAD (contrairement à ce qu'affirme le gérant de l'établissement). Seuls les taxis qui travaillent pour eux peuvent vous récupérer au riad et vous y redéposer pour 5 voir 7 fois le prix d'un taxi normal. - Gérants MALHONNÊTES qui vous facturent 5 euros/personne/nuit de taxe de séjour (ce qui est totalement illégal) : la taxe de séjour à Marrakech est de 30 DHS maximum par personne/nuitée soit 2,80 euros maximum. Bref autant vous dire qu'il s'agit d'une belle arnaque!

Die Toilette war mitten im Raum, Kakerlaken, Haare auf dem Frühstück, Safe hat nicht funktioniert, wir wurden bestohlen... Die Hotelmanager zeigte sich überhaupt nocht kompromissbereit. Der Wechsel in ein anderes Zimmer oder Hotel wurde nicht ermöglicht.

Eine sehr angenehme Athmosphäre und eine ausgezeichnete Küche verbunden mit hilfsbereitem und kompetentem Personal. Vorbehaltslose Empfehlung