Courtyard by Marriott Glenwood Springs

It was walking distance to my family’s apartment

We didn’t sleep the first couple nights because of how loud the upstairs guests were. 2 different families. The walls are thin. We had to pack up and move to the top floor. If they were not going to move us we were going to leave for another hotel since we couldn’t sleep. The staff was nice but all had a different story when it came to help us. One lady asked me if I went upstairs to confront the loud guest above us and seemed like she didn’t want to call them. We got charged for parking and didn’t have a car for our stay. I was able to email them and they credited me back. I think they should have comped us for 1 night out of the 6 due to not sleeping for 3 nights. We got vouchers for free coffee and breakfast but to us wasn’t enough for a long stay.

Convenient location

From beginning of checking in to my final Goodbye Miss Crystal at the front desk was a Gem. She was very accommodating and genuinely cared about my experience. Then you have Bob, also a peach! Great staff and wonderful stay! We will definitely be back.

This stay was ok at best. A dirtier, than other Marriotts I’ve stayed at. Carpet wasn’t vacuumed upon arrival or even after housekeeping services on day three of our stay. There was hair on floor and in shower in bathroom, several cracks in shower floor and horrible caulking Job around shower door. Wallpaper peeling and water damaged wall under window. Food from the Bistro was not good at all. Tasted like freezer thawed store bought processed food, warmed up and charged outrageously for. If I had to guess this was an old hotel they bought and tried to update. Definitely not up to the Marketed “Marriott" standard portrayed.

My stay here was wonderful! The staff was very friendly, my breakfast was yummy, and my room was very clean and comfortable. I also used the gym which was very clean as well. My only complaint was the showerhead was like going through a car wash and I couldn't adjust it. Wonderful stay and will stay here again!

The hotel offered a check-in via a text, but still had to check-in at the front desk. Unsure of any benefit or added value to the ‘early check-in.’ Was it just to see if I’m going to stay? Isn’t that what reserving a room is for?

I liked the breakfast they offered. Easy and convenient place to get to. The location was also out of the way of busy roads, so easy to get in and out of. Great and helpful staff.

very good

It was great