Villa Air Bali Boutique Resort and Spa

とても素敵なプールがあるヴィラです。 フランジパニが落ちてくる中、泳ぐプールは最高でした。 スタッフの方も日本人の女性の方2名、フロントのメガネをかけた男性の方、スパの方、レストランの方、みなさんフレンドリーでとても丁寧なお仕事をされて、1日の滞在でしたが、気持ち良く過ごす事が出来ました。 ありがとうございました。

私個人の感想ですが、欲を言えばバスタブが部屋の奥ではなく、プールの横にあれば良かったなと思いました。 せっかく素敵なプールがあるので、バスタブにお湯を溜めて、プールで泳いだ後濡れたままバスタブに入って身体を温める事が出来たら良かったです。 ホテル側もその方が部屋がべちゃべちゃにならず、お掃除がしやすいのにと思いました。 今回の旅行はウブド、サヌール、スミニャックと行きましたが、全てプライベートプール付きにしました。 そしてどこのホテルもプールとバスタブの動線が良かったので、最後の締めくくりの日のレイアウトが少し残念でした。

The villas gardens

We experienced a deeply disturbing incident during our stay at Villa Air Bali that has completely undermined our trust and sense of safety. On our very first night, while we were out for dinner, staff entered the villa for the nightly pillow and blanket turndown service. We returned late, exhausted, and went straight to bed. The next morning, I discovered that my travel pouch zipper had been opened. Inside that pouch, I kept a red envelope containing all of our travel cash. Two Australian $100 notes and three crisp US $1 notes were missing. I am absolutely certain the money was there before we left for dinner. I had specifically removed four Australian $50 notes from that same envelope after dinner for currency exchange. The envelope was intact and accounted for prior to that. I travel internationally every year and am meticulous about how I store and manage my cash. I did not misplace it. While I acknowledge that I did not place the pouch in the safe (my passport was secured inside), this does not excuse what appears to be unauthorised access and removal of cash during a routine service entry. When I reported the matter, the Guest Relations Manager contacted me but repeatedly implied that I may have misplaced the money. I firmly rejected this suggestion. As of the third day, there has been no follow-up, no investigation update, and no reassurance regarding internal review or staff accountability. To make matters worse, on Friday 13th February, the villa experienced a generator failure, resulting in a complete power outage. We were relocated for the night to The Dialoog Seminyak. The replacement accommodation was valued at approximately AUD $110 per night, compared to the AUD $262 per night we had paid for Villa Air Bali. This downgrade in quality and value was unacceptable — especially as it was our final night in Bali before flying back to Sydney on the 14th.

とてもきれいでした。シャンプー、コンディショナー、ボディソープがセンセイシャで嬉しかったです。 また、朝食の場所をレストランかヴィラで選べる事、朝食も自分好みにカスタマイズできるのが良かったです。 スパも最高でした！