Prime Hotel Miami

Room was excellent and also we received great customer service very quiet area

Let’s say it loud and clear because it’s necessary, and it seems i am not the only one that experienced this by looking over internet comments The staff is just the worst i have ever experienced by travelling almost 6 times a month. Not a smile, not a hello, never repliying a polite hello, hi or any normal and polite sentence From the unexpected 450$ deposit, to the breakfast room, all staff were just changing the whole vibe. I cant believe its a management strategy I will also dig into my statements to check if i dont have any bad surprise after check out, like beverages or alcool taken from the room that i never touched Seriously guys : get yourself a smile, its free Management haves to fire a lot of people here Lets now hope they didnt took me money without my consent. Really tricky deposit, any other experience regardibg that is welcome To resume : get away from that one

The stay was enjoyable.

Wonderfully surprised by this property! Just wanted a night to stay before a cruise. This hotel had great rates and was so close to everything! Easy walk to beach and restaurants! Clean, safe, great large room! Easy Uber to the cruise ship. Will definitely stay here again!

Location and heated pool

I can’t wait to stay again clean fun and beautiful hotel

Everything is perfect, highly recommended.

Clean and quiet

We were lucky to not have to awkwardly walk through the restaurant with customers. Close to the beach and walking distances to the nearby restaurants.