Banyan Tree Cabo Marques

Las habitaciones son muy acogedoras y espaciosas. La alberca limpia con una espectacular vista a la bahia. La comida muy buena.

stayed at the Banyan Tree hotel from April 22 to April 26, 2026. On the first evening, we decided not to go out and instead have dinner in the garden of our villa, so we ordered food from the hotel. I chose the chicken fajita. However, the next morning I woke up with severe intestinal pain; in short, I suffered from food poisoning from the chicken I had consumed. Following this, I contacted Sol from the Guest Service team, who had only been communicating with us via WhatsApp throughout our stay. I explained my condition in detail and requested medical assistance. However, I was informed that a doctor could be arranged, but I would have to pay a fee of 2000–2500 MXN, and that I would also be responsible for the cost of any prescribed medication and any medical procedures. I was genuinely shocked by this response. Despite falling ill due to food consumed at your hotel, I was not provided with any support and was instead asked to pay. When I expressed my concern, I was told that “there was nothing they could do.” Due to this condition, I had to go to the bathroom approximately 8–10 times throughout the day and only began to recover by the evening. I would like to emphasize that this is not a small guesthouse, but an internationally recognized hotel. Therefore, this experience was extremely disappointing in terms of both hygiene standards and the approach to guest health. The following day, we went to La Capilla de la Paz to watch the sunset. However, when we asked the reception beforehand, no one informed us that the location closes after 6:00 PM. As a result, we went all the way there only to find it closed and were unfortunately left at the gate. On another day, we wanted to visit La Quebrada. When we asked at the reception, a staff member confidently told us that there were shows every hour. Based on this information, we traveled for an hour and arrived at 2:00 PM. However, we later found out that the actual show times were at 1:00 PM and 7:00 PM. Unfortunate

les hébergements sont véritablement incroyables, superbement décorés et raffinés dans le moindre détail. Terrasse avec vue sur l'océan et piscine à débordement privative et chauffée. Le cadre de l'hôtel est magnifique, personnel très sympathique. Nous avons bien apprécié le restaurant italien même si un peu cher.

Prix un peu élevé mais l'expérience en vaut la peine !

Adan, the Banyan Tree Team and the Chef were incredibly helpful, thoughtful and generous during our visit for a family dinner. The venue s spectacular and service is fabulous. Would highly recommend this place for anyone looking for a unique experience.

The place is beautiful but there’re raccoons that get in your villas and eat anything that you have there. We couldn’t enjoy our time outside the villa or the private pool because raccoons will be there every single day. I don’t feel the resort does much to prevent it.

Privacidad y las villas está divinas

ya danza con hielos para habitación. Niños en la alberca. Perros en la alberca a lado de tumbonas.

En general todo me encantó!! La ubicación del hotel es privilegiada y la privacidad de las villas es excepcional

Todo me encantó

Gracias por la atención

Un poco más de limpieza a ventanas y zona de alberca sería bueno