Bungalows Santa Cruz

Room itself was good. Pool too.

There is a night club right in front, accross the street and the music is extremely loud, starting at around 6pm and ending very late at night, sometimes 2 or 3am

No era lo que me prometieron en la página , súper viejo el hotel no venían las 3 camas que se me cobraron

The bathroom was dirty. It needs a deep cleaning.

The location is good if you want the option to walk into town or down Zicatela beach. Many food options are available within a 15-30 min walk The pool is clean and not very busy. We often had it to ourselves which was lovely. The beach is across the street from the property (I wouldn’t call it beachfront) The rooms were clean and were serviced daily.

Overall it feels like they are doing whatever they can to save money which is crazy as the price is very high for what you get. We had to constantly request basic items that weren’t in the room - towels, facecloths etc. There is a coffee machine and a few filters but no coffee. We found out on our second last day that they do provide coffee. The property is charming and you can see how it would have been very nice when new but it’s very dated. Most plumbing fixtures are corroded and need replacing. The AC works intermittently (we had them come fix it at least 4x) and even on low will ramp up to an extremely loud mode every 30 min (not great for sleep). Overall we felt a lack of hospitality - we checked in we got our key but no other info or real effort was made to ensure that we had what we needed or even provide information about the hotel. It is also quite loud, especially as the convenience store across the street plays loud music (usually from 9am onwards).

The pool(s) were lovely and big enough for good swims. The terrace was lovely. We felt we were in our own place.

The traffic in front of place was very loud on the one way street, especially on weekends with lots of motorbike traffic.

The location was good cross street from Zicatela beach, during the night was noisy. The rooms are ok but not great, the beds are not too comfortable, the room had A/C that was good. It is connected to Santa Fe hotel (same administration) I ate seafood at the restaurant and I had food poisoning. Other than that the employees are very friendly. Other good thing about the bungalow is that you can make your own breakfast etc if you want.

Very clean and staff very friendly

This property is everything you need Security at night. Staff is so sweet and hopefully, shops are at walking distances and restaurants around the area are great. Beach is a 1 minute walk and it’s not crowded! I would stay here again

Location good and shared facilities with Hotel Santa Fe good

Room basic and somewhat tired. Poorly lit